Gerber Collision & Glass - Gonzales

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Everything went well

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Nicole, Kenneth and Pablo kept me informed throughout the process. They made a difficult situation manageable. I would recommend the company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Nicole was wonderful to work with.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Service. Great body work. Kept me updated with the process. Also was able to return my rental car there.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Most definitely would recommend Gerber collision to any of my family members and friends

Repair Quality - 5.0/5.0 -

Great job, friendly staff, and fast turn around I would definitely recommend to family/friends.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have already done that.

Repair Quality - 5.0/5.0 -

This is not our first time using these people. They really know hiw to treat you and good service.

Customer Service - 5.0/5.0 -

The best

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and they kept you informed

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the customer service. Ken did a good job explaining what he noticed during his initial inspection and letting his expectations for completing repairs. I was updated throughout the process. Thank you.

My Experience - 0.0/5.0 -

My window is making a noise when i roll it down and there is a wind noise coming from my window or door the door is not aligned right i will bring it back tomorrow

Likely to Recommend - 2.0/5.0

Repair Quality - 0.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Car looks great. Took very long

Customer Service - 5.0/5.0 -

Communication was very good

My Experience - 5.0/5.0 -

They did a great job with my car fast work I would use them again

My Experience - 5.0/5.0 -

Kept me informed about the completion of my daughter’s vehicle. Very helpful with the process. Her car looks brand new lol.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0 -

The rear panel does not meet evenly. Was told it was the best they could do.

Customer Service - 4.5/5.0 -

They kept me informed. However it did take almost 2 months to complete due to short staffing at his location.

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

Took longer than expected and I still have to bring my 2016 white Volkswagen Passat back for a door sensor

Customer Service - 3.0/5.0 -

Took longer than expected and I still have to bring my white 2016 Volkswagen Passat back for a door sensor

Returned Clean

My Experience - 5.0/5.0 -

I was in shock when I saw my car looked brand new beyond satisfied would highly recommend Gerber Collision they had my vehicle back to me in 3 days

Likely to Recommend - 5.0/5.0 -

if there was a 20 they would get that

Repair Quality - 5.0/5.0 -

highly recommend

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

A little slow but OK

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean