Gerber Collision & Glass - Walker (La)

4.8 (496reviews)
95%
9795 Florida Blvd,  Walker,  LA  70785

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Walker offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (496)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional communication throughout the repair process, with regular updates via calls and texts keeping them well-informed. The quality of repairs is highly regarded, with many noting their vehicles look like new after service. Timeliness is a major strength, as repairs are frequently completed ahead of schedule. The friendly, professional staff provides outstanding customer service, making the repair experience smooth and stress-free. Customers appreciate the thorough cleaning of vehicles upon completion and the attention to detail in workmanship. While most experiences are overwhelmingly positive, a few customers noted minor issues with part assembly or finish quality that required follow-up visits.
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"... Keep me updated and repairs were finished quickly. My car hasnt looked that pretty and shiny in years. Thank you" Read more
"Professional, quick and honest!"
"... to the daily updates, and to t quality of the job. My car looks like new, and I also appreciate that Gerber stands by it work." Read more
"... business to anyone who needs their car repaired. Top notch quality." Read more
"... as a Team to get my car repaired in record time. You cannot even tell that my vehicle was involved in an accident. I am very pleased with the quality ..." Read more
"It was ready almost a week before promised."
"It was done earlier then the original estimated time"
"It was earlier than originally promised!!"
"Repairs were done more than a week earlier than stated"
"It was ready a week earlier"
"... the process and kept me informed via text messsge! They let me know what to expect from the beginning and told me exactly how long it would take to complete ..." Read more
"Great customer service. Updated me daily."
"Everyone that I dealt with was extremely helpful. They stayed in contact the whole time that the car was at their shop and kept me informed about what ..." Read more
"Appreciated the communication and status updates throughout the process. Excellent customer service!"
"Perfect beautiful job, friendly family type personnel, communication could not get any better. From start to finish they keep you informed about ..." Read more

My Experience

I knew nothing about collision repair and the ladies in the office at Gerber explained the whole process to me. They were patient and kind and so knowledgeable. They made an unfortunate experience better I’d recommend Gerber to all my friends and family!

My Experience

Very satisfied did a great job would come back again

Likely to Recommend

Very satisfied

Repair Quality

Awesome

Customer Service

Awesome

Returned Clean

My Experience

couldn’t be happier with the work Gerber Collision did on my BMW. My vehicle had sustained major damage, and I was naturally anxious about whether it would ever look the same again. When I picked it up, I was truly amazed. The craftsmanship and attention to detail were outstanding. Honestly, if I didn’t know my car had been in a major accident, I would never be able to tell. The paint match is flawless, the body lines are perfect, and my BMW looks and drives like it just came off the showroom floor. Throughout the entire process, the staff was professional, courteous, and kept me informed every step of the way. Their customer service matched the quality of their workmanship, which made the experience even better. Thank you to everyone at Gerber Collision for restoring not only my vehicle but also my peace of mind. I highly recommend Gerber Collision to anyone who wants quality repairs done right the first time. They truly exceeded my expectations!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were kept well informed, the repairs were done in short amount of time & look great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Experience was supper easy and employees were super helpful when we had questions and always ready to help.

Likely to Recommend

Repair Quality

Gerber employees were super helpful when it came to me asking questions about when my vehicle would be ready and always super fast when it comes to repairs

Customer Service

The baby at the front desk was always helpful and never angry to ask any questions that I had

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and kept ypu notified what eas going on. The team done an awesome job Thanks

Likely to Recommend

Yes I would recommend

Repair Quality

Wonder job and kept me informed through the whole process. Very good customer service and freindly

Customer Service

Very helpful and friendly customer service

Returned Clean

Likely to Recommend

Repair Quality

Great staff and very attentive/ helpful!

Customer Service

Returned Clean

My Experience

Thanks for the quick turnaround with me working out of town y'all we're great and anybwork in the future, will be using Gerber . Gabby and Ms Rhonda were great keeping g i formed on the status of my truck. Great Job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I brought the vehicle in I made a point that there was probably damage to the axle which took the most impact and needed to be looked into, after picking up the truck the wheel still wobbles and there is noise coming from the impact area.

Likely to Recommend

Repair Quality

Customer Service

Very friendly. Answered all questions. Kept in contact. Excellent communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always good service over there. Been to them multiple times now for repairs and they always are very informative about the status of my vehicle and how the repairs are going. Work quality is amazing.

Likely to Recommend

Anyone who says they have damage.

Repair Quality

Always great customer service and repairs. Can’t even tell where the damage was. Consistent with updates of the status as well. Try and send everyone I can to them.

Customer Service

Perfect and attentive

Returned Clean

My Experience

Friendly and Great Service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very happy with you all

Likely to Recommend

Repair Quality

Did a good job

Customer Service

Returned Clean

My Experience

They were great! Kept me informed and even cleaned my car after! 10/10 recommend!