Gerber Collision & Glass - Greenville/Feaster Rd.

4.8 (1,442reviews)
97%
240 Feaster Rd,  Greenville,  SC  29615
See Photos
Online Estimate
Book Appointment

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Greenville / Feaster Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,442)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The team received strong recognition for proactive and transparent communication, including regular text and call updates throughout the repair process. Timeliness was a standout highlight, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were frequently celebrated. A small number of customers noted areas for improvement, including inconsistent status update messaging, paint quality concerns on initial delivery, and occasional minor issues requiring return visits, all of which were shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... rating of 10 ot of 10. A to z they were great and my repairs look like the damage never occurred. Thanks so much!!!" Read more
"They did a perfect job making it look like new. They were quick and very friendly and explained ..." Read more
"... loose as well so no one tightened that either. And the door they put on is not at all flush with the rest of the car. We are very unhappy. This was a very ..." Read more
"Gerber had my car fixed within a week. It looks brand new and i will definitely recommend gerber everytime."
"... really great job on my car! It looks fantastic, and the repair work exceeded my expectations. The whole process was smooth, professional, and ..." Read more
"You got my car done fast and it looks great! I was surprised because initial estimate was 2 weeks, ..." Read more
"Took so long. Looks good but too long to wait."
"Thanks for finishing the work a few days earlier than initially expected! Everything looks good, thank you"
"The dates changed multiple times ranging from day 4 and ready on day 29. Explanation was paint delay."
"Everyone was so professional and my car was repaired in no time at all. I believe it even finished earlier than expected."
"... recommend them to anyone needing this type of work done. They kept me informed and up at date on everything during the repair process. I give them an A+!!!" Read more
"... complaint was that the text messages were mixed. One day it would say it would be ready in a few days and then the next time it would say it would be a week. It seemed like ..." Read more
"Service was fast. Great communication from start to finish."
"The shop was excellent about keeping me updated on process of repairs."
"Their work was way beyond what I expected. I was in constant communication with them and knew what process was next. They delivered excellent ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a wonderful job fixing my car

Likely to Recommend

Repair Quality

Wonderful company

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You can’t tell it was ever damaged. Great job! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber collision was exemplary in every way to work with and I would recommend them to anyone needing this type of work done. They kept me informed and up at date on everything during the repair process. I give them an A+!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were completed ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Thank you for making my experience quick and painless

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service, they keep you informed of every step throughout the repair process.

Repair Quality

Great customer service!

Customer Service

Very professional service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everything went well with the repairs

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber had my car fixed within a week. It looks brand new and i will definitely recommend gerber everytime.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Tina was simply amazing! An absolute Godsend. From day one when I was late due to bad traffic, she demonstrated professionalism, consideration, and genuine compassion. During this step by step process, Tina kept me informed with all of the specifics. It is rare to find this type of excellence in businesses these days! Kudos for Tina for her leadership and heartfelt support. Hats off to Adam as well for his hard work and job knowledge. Thanks Gerber for an awesome team.

Likely to Recommend

Repair Quality

The glass repair went very smoothly. They allowed adequate time for the repair and communicated consistently.

Customer Service

Tina was my contact and she was simply amazing. Adam handled the claim process also. He acted as the subject matter expert. He reached out with timely updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Quick and conveniently located

Repair Quality

Above and beyond personal communication and connection

Customer Service

From personal calls to text updates, I always knew where we were in the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I was extremely satisfied with my service at Gerber because they were super communicative, and my car came back better than I expected.

Customer Service

They were great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall it is terrific. Still one small issue that may or may not be an “ issue” after I consult with Honda dealership. Your people ( Adam, etc) were and are terrific. I will let you know back. Blair Crum

Likely to Recommend

Repair Quality

The only issue is with the visual alignment at the front edge of the wheel well where the most damage occurred. All else is excellent.

Customer Service

Adam is a real pro. Very thorough who explains everything very well.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone were very nice and helpful!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Their work was way beyond what I expected. I was in constant communication with them and knew what process was next. They delivered excellent workmanship.

Likely to Recommend

Already have told people

Repair Quality

My car was fixed and they cleaned my car, windows, vacuumed and washed. I couldn't have been more happy.

Customer Service

Everyone was courteous and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,442

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Greenville  |  29615