Gerber Collision & Glass - Griffin (GA)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Yes I have picked up my vehicle and I must say that I am thoroughly satisfied with your work and even more pleased with the customer service that I received from working with "Lady" or "Lettie " throughout my experience with Gerber Collision 💯

My Experience - 5.0/5.0 -

Excellent workmanship. Honest professional polite. Excellent shop I highly recommend them

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Work! Pleasant professional! Highly Recommend!😀

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

The customer service was impeccable, the service was quick and professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

They really did a good job. Kept me informed the whole time!! Car is great.

Likely to Recommend - 5.0/5.0 -

I would 100% recommend. They are the best!!

Repair Quality - 5.0/5.0 -

Super impressed with this company. They kept me updated the whole time. I would recommend 100% to anyone!!

Customer Service - 5.0/5.0 -

Again they kept me informed the whole time. Every step!!

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Likely to Recommend - 5.0/5.0 -

I was extremely pleased with my experience and the work provided. I would highly recommend Gerber Collision & Glass of Griffin to anyone in need of their services.

Repair Quality - 5.0/5.0 -

The repairs to my car were made in a timely manner, and the results were excellent.

Customer Service - 5.0/5.0 -

I was very satisfied with the customer service. Leidy was easy to communicate with and kept me up-to-date during this process.

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My Experience - 5.0/5.0 -

They did a very good job.. Didn’t have a long wait time and the work was magnificent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I had an amazing experience with Gerber in the Griffin location! Everyone was great and I'm extremely pleased with the results of my vehicle! I will always choose Gerber for any future repair needs!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Yes, I’m completely satisfied with the work that was done on my car. They kept me updated on everything that was going on with my vehicle while being repaired. Thank you Gerber for a job well done. My car looks great!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Wonderful customer service. Very timely with repairs. I was kept up to date during the repairs. Repairs look great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer service is amazing. Anna was perfect. Work was performed very well in a timely manner. I will definitely recommend them

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

They did an excellent job with my vehicle. Kept me informed of everything and did everything possible to get it back as quick as possible. Very satisfied and my vehicle looks like new. Will definitely be recommending them to family and friends.

Likely to Recommend - 5.0/5.0 -

I actually have already recommended them to my friend

Repair Quality - 5.0/5.0 -

Very satisfied with everything they did. They worked hard to make sure everything on my car ran like new. They kept me informed and had excellent customer service. Anna and ledy were great and definitely recommending them for fixing anyone I know car.

Customer Service - 5.0/5.0 -

Customer service was friendly always answered and made sure to call me about any changes

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good service very nice staff

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My Experience - 5.0/5.0 -

The ladies in the office were great. The mechanics were professional and did a great job. Overall I had a very good experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 0.0/5.0 -

My car is missing the rest of my bumper need help

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a fantastic job and fast.

Customer Service - 5.0/5.0

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My Experience - 0.0/5.0 -

Too much to put in here with pictures. Email is on the way. I need the cover to my battery back please. Yolunda

Likely to Recommend - 0.5/5.0 -

No way

Repair Quality - 0.5/5.0 -

I have sent an email, spoke with someone and still waiting for Gerber to make things right from returning my battery cover to reimbursing me for my car detail

Customer Service - 0.5/5.0 -

While waiting for my car to be returned, Allesia told me she’ll be right back, because they did not have a check from my insurance, never came back. The receptionist heard me on hold with my insurance and decided to go and see what was going on.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job! You can’t even tell anything was wrong with it! Thank you Gerber Collision in Griffin!

Customer Service - 5.0/5.0 -

Ana was so understanding and helpful the entire time. I appreciate her taking her time and constantly giving me updates when she could! Very nice!

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Likely to Recommend - 0.5/5.0 -

Not likely if they want the job done right and quickly.

Repair Quality - 0.5/5.0 -

Extremely dissatisfied. They kept my car for over a month, cost me hundreds in extra reveal costs abd my check engine light is STILL on.

Customer Service - 3.0/5.0 -

At the beginning, they didn’t do much to keep me updated. Once I kept calling, Brittany made it her mission to be sure I was updated. Brittany was awesome.

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