Gerber Collision & Glass - Hammond (La)

4.8 (4,577reviews)
96%
500 S Morrison Blvd,  Hammond,  LA  70403

Gerber Collision & Glass - Hammond offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,577)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking brand new. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were recurring themes. A complimentary vehicle wash was also appreciated as a pleasant bonus. Some customers noted isolated concerns, including paint color mismatches, sensor issues after repairs, and occasional delays in communication or completion dates, as mentioned directly in their feedback.
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"... of an accident is unpleasant enough. Gerber, with 1st class customer service and competence, makes this part of the process easy. We received consistent updates ..." Read more
"... throughout regarding the repair timeline, and the quality of work on my vehicle was excellent." Read more
"... informed throughout the repair process. My vehicle was repaired quickly and looked excellent when I picked it up. I really appreciate the quality of the work and ..." Read more
"Very easy and pleasant to deal with. The workmanship was excellent! Thank you! If I have the need again, Ill most definitely utilize ..." Read more
"They was great at communicating every step ! They completed the job way faster than expected and did an amazing job and also offers warranties on their work ..." Read more
"... messages and updates on status and completion schedule. It was finished earlier than expected. Very satisfied." Read more
"... Excellent and timely updates on repair progress. Vehicle completed before estimated. Repair results excellent!" Read more
"... a timely manner and communication was easy. They kept me updated throughout the entire process." Read more
"Communication is the key! Gerber always sends text updates and speaking to a real person is quick and easy"
"... repairs and always given an updated completion date. Communication was excellent throughout. Thank you all very much!!" Read more
"They are great at keeping you updated on the process! Fast and reliable"
"Communication was wonderful through the entire process of repairs. I would highly recommend Gerber for any ..." Read more

My Experience

Just one thing the back windshield blade not working correctly

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Repair Quality

Customer Service

Returned Clean

My Experience

All was excellent. From the manager to the receptionist, I received respect and courtesy. Highly recommend Gerber Collision & Glass in Hammond. My car looks awesome! Thank you.

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Returned Clean

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My Experience

They were amazing! Quick and reliable! Thank you guys for a quick job and I will be coming back

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Returned Clean

My Experience

Work looks great. Brandi and the staff was friendly and easy to work with.

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Returned Clean

My Experience

Brandi was very helpful and communicative through the whole process.

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Returned Clean

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Returned Clean

My Experience

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My Experience

Excellent service! This was the second time my car was worked on at Gerber in Hammond and I was very satisfied and pleased both times.

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Excellent service very satisfied

Customer Service

Returned Clean

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Returned Clean

My Experience

The service was exceptional. The repairs on my car were impeccable! The total experience at Gerber was something I have never experienced before. Clean facility Friendly service and daily updates on progress made with the vehicle repairs were some of the outstanding qualities . The staff was very thorough and made sure all of our concerns and needs were met. This was an amazing experience and the professionalism was superb. Thank you Gerber!!!

Likely to Recommend

Repair Quality

Exceptional service and workmanship

Customer Service

The employees were very professional in handling my vehicle repairs

Returned Clean

My Experience

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My Experience

Thanks to everyone involved and treating my vehicle with the best of care as if it was their own. Thank you again to everyone from teardown to washing

Likely to Recommend

Very likely I will recommend this facility to anyone who wants their vehicle repair correctly and on time

Repair Quality

The overall service i was received was top notch.i felt my vehicle was well talking care of. I received daily updates about status of my vehicle. Thank you to everyone from start to finish . Job well done

Customer Service

Im satisfied with how my vehicle looks. It looks brand new again

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Returned Clean