Gerber Collision & Glass - Harrisonburg

My Experience - 5.0/5.0 -

The whole experience was great from start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job, flawless work and as a bonus cleaned the inside of my car ontop of it. I feel like they went above and beyond what was expected and would highly recommend to anyone!

Customer Service - 5.0/5.0 -

They did a great job, flawless work and as a bonus cleaned the inside of my car ontop of it. I feel like they went above and beyond what was expected and would highly recommend to anyone!

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

Quality control really sucks. I will be back in there Monday morning. Bolt missing in ABS module. Two bolt loose in inner fender to outer fender. Vacuum hose was broken, it was rotten, but should have been replaced, another hose not hooked up, may have to take inner fender down to locate the other end. Headlamp holing brackets not installed properly. Grille was not replaced. I don’t see a radiator support that was replaced. I m a very upset customer, you will see me Monday.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Work incomplete at pick up.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

outstanding repair! and the car is cleaned inside and out, too!! and the little piece of grille is back on the front. and the headlights look like they got some cleaning as well! SO VERY IMPRESSED! SO VERY THANKFUL! WOW! WONDERFUL WORK!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am so pleased with the results! The car looks fantastic! Thanks to the entire staff! Awesome Experience!!

My Experience - 5.0/5.0 -

Great work and very pleased with the way everything went. Excellent staff especially John.

Likely to Recommend - 5.0/5.0 -

Definitely recommend

Repair Quality - 5.0/5.0 -

The team was amazing. Great communication and the car looks fantastic

Customer Service - 5.0/5.0 -

Once again, great team and customer service

My Experience - 5.0/5.0 -

Excellent service, courteous personnel. The repair is excellent. I was kept informed all along the way. I highly recommend this company for any repair needs. I am completely satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service, kept informed of repair status daily, and finished product was satisfactory. Highly recommend this company.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent repair work, courteous staff, status updates by text!! Also appreciated the courtesy auto detailing when I picked up my car. Great job. Highly recommend!

Likely to Recommend - 5.0/5.0 -

Have already told friends how pleased I was!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fantastic ongoing updates by phone. Much appreciated.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication

Customer Service - 5.0/5.0 -

Great communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The repairs were nicely done (which is definitely the most important part) but my car came back with the inside completely covered in dust. Like they sanded with the doors open or something? Not sure but it was significant. Dust in everything.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I am so happy and pleased with everything there was this one thing that wasn’t back to normal is my inner mirror not the structure shakes and moves and it hard to see out of but looks wise it looks AMAZING but my mirrors function going down the highway is iffy.

Customer Service - 5.0/5.0 -

Everyone was polite

Returned Clean

My Experience - 5.0/5.0 -

Thank you!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

I am mostly satisfied. But there was minor interior parts not reassembled correctly on both passenger doors

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Done quicker than expected and cleaned my car like it was new. Nice job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Was finished on time and came back cleaner than ever.

Customer Service - 5.0/5.0

Returned Clean