Gerber Collision & Glass - Haslett

5.0 (1,253reviews)
99%
1510 Haslett Rd,  Haslett,  MI  48840
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In operation 85 years.

Gerber Collision & Glass - Haslett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (1,253)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlight that vehicles were completed ahead of schedule, often by days or even a week or more. The quality of repairs is frequently described as flawless, with cars returned looking brand new. Staff are commended for being knowledgeable, friendly, and professional, keeping customers informed at every stage through calls and texts. A few customers noted minor concerns about finish quality and alignment, reflecting areas customers feel could be further refined. Overall, the overwhelming majority express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent workmanship and outstanding people"
"... and suggestions as to how to maintain the bumper. Their staff was knowledgeable, friendly, and helpful. Without hesitation I would recommend their services ..." Read more
"The repair was perfect, the car was immaculate outside and in, and they actually took my car to another Gerber ..." Read more
"... insurance and had our car fully repaired by Thursday. The paint on the new bumper matched our existing paint perfectly and All damaged parts were repaired so you'd never ..." Read more
"... expectation setting, to the repairs and delivery. They over delivered on their expected date of completion and the work was done properly. I don't have any ..." Read more
"The repair was completed a week earlier than anticipated and communication was great. I received a text message ..." Read more
"It was done over a week earlier than they originally estimated."
"... of the team saved me money on my rental vehicle— my vehicle was done ahead of schedule— and it was perfect!" Read more
"... to picking it up. Everything was very simple, and they returned my car exactly when promised. Their punctuality and service were excellent. I would ..." Read more
"It was done faster than expected"
"... was completed a week earlier than anticipated and communication was great. I received a text message or a call on the repair progress. Everything from assessment ..." Read more
"... they called to say my car was ready to be picked up, I was always informed of what was found, when parts were ordered and received, any additional damages that ..." Read more
"Very personable, very professional received notices and information often highly impressed"
"... had to wonder what the status of the repair was, they contacted me weekly to update me on status, any changes and let me know a timeline. They worked quickly and ..." Read more
"... they repaired my Subaru. From start to finish, their communication was outstanding-I always knew what was happening with my vehicle and when to expect updates. They ..." Read more

My Experience

Excellent service and communication

My Experience

The team was great with communication and did a great job.

Likely to Recommend

Repair Quality

Customer Service

Troy is helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was done flawlessly and in record time. Super team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job! Troy was excellent to work with!

My Experience

Phoebe,Ryan and other staff member provided updates and timely completion of repair appreciate each member of the team involved in completing the repair work.Thank you

Likely to Recommend

Repair Quality

Great service nice to work with Phoebe,Ryan And other shop member . Timely updates and great job with the repair.Wax job and interior cleaned also.overall satisfied with service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, kept me informed on progress and did a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were friendly and helpful. They kept me updated on the progress. I would recommend them. Oh and my car looks so pretty. They did a really nice job.

Likely to Recommend

Repair Quality

Customer Service

The entire process was smooth and hassle-free, from dropping off my car to picking it up. Everything was very simple, and they returned my car exactly when promised. Their punctuality and service were excellent. I would definitely recommend them.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ryan and the team took great care of our Forrester. They have taken care of our cares multiple times and always do a great job. On time and great work!

Likely to Recommend

Repair Quality

Ryan and crew are fantastic to work with

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were so great!

Repair Quality

My car looks great!

Customer Service

Everyone I spoke with was helpful and kind. They were very communicative and so quick!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were fantastic! Very communicative from starting to finish, took a lot of extra care and the process went quickly!

Customer Service

They are in contact a lot and took extra care of preserve my custom logo

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for doing a great job! I appreciated all the updates and your ability to make the repair quickly. I was amazed at how good my car looked inside and out.

My Experience

Service was fast and professional. Kept me updated and explained everything. Great experience.

Likely to Recommend

Repair Quality

Staff was professional helpful and brought in the work over a week earlier than the estimate. Excellent experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service, completed on schedule, repair repairs look excellent

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

From the service to the repair, everything was perfect!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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