Gerber Collision & Glass - Hattiesburg

4.3 (41reviews)
82%
6614 Highway 98 West,  Hattiesburg,  MS  39402

In operation 85 years.

Gerber Collision & Glass - Hattiesburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (41)

My Experience

Did a great repair. Appreciate all the you. Everybody very friendly.

My Experience

The communication between the shop and myself was impressive. I appreciated being made aware of everything that was happening along the way.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

right blinker sometimes sticks and write speaker no longer working. no indication or effort made to resolve.

Repair Quality

car radio now causes car to rattle

Customer Service

Returned Clean

My Experience

Picked up vehicle from sunroof repair. Headliner was covered in black greasy handprints. Complained and Left the vehicle for them to clean it. Can’t believe they would even expect me to accept that. This is a new vehicle with only me the driver in it. Next day pick up vehicle after they remove black greasy handprints and it stinks like musty sweaty foul smelling old man. Don’t know what they used or if they used a stem cleaner that was used to clean something horrid. And to add the headliner now is coming unstitched from the sunroof area.

Likely to Recommend

Repair Quality

First they were black handprints covering the headliner. Then I had to leave the car another day for them to clean it. Picked it up, it smelled like it was cleaned with a steam cleaner that was used to clean something disgusting prior and still had some spots of black. Now the headliner is coming undone which I totally believe is because of Gerber because it was not like that when I brought it in and was not like that when I left it for them to clean their mess. Could not believe they expected someone to accept the mess they made of the headliner. Now to top it off they put the headliner on my insurance claim. Now my insurance is going to go up when I totally believe it was Gerber who messed up this liner. Gerber should be paying for that liner. If they don’t you can best believe I will be leaving my review, pics, and thoughts on social media. So unprofessional it’s actually unbelievable.

Customer Service

They were nice, but as stated the way they left and cleaned their mess headliner and hoped I didn’t notice is very unprofessional and charging my insurance for their mess up is ridiculous

Returned Clean

My Experience

Great customer service. The car was clean inside and out when I picked it which is a big A+ for me. Definitely will recommend you guys to others

My Experience

Best service I’ve ever had! Great people Great work Fast work Y’all ROCK!

My Experience

I am very satisfied with the repair. I will be glad to recommend my friend and family job well done.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Everything I love the work

Repair Quality

Thank you so much!! Y'all did and excellent job on my Tahoe! And I'm so happy I got my baby back the same, love the paint job was 100%.all was 100%!!

Customer Service

Everyone was so nice, and answer any questions you had to ask.

Returned Clean

Likely to Recommend

Definitely will recommend Gerber and will definitely be back ourselves!!

Repair Quality

We had a side mirror replaced on our Audi and it looks fantastic!! It was done quickly and communication was excellent!! Chris and the technician were so nice and helpful!! We are so appreciative!!😊

Customer Service

We had a side mirror replaced on our Audi and it looks fantastic!! It was done quickly and communication was excellent!! Chris and the technician were so nice and helpful!! We are so appreciative!!😊

Returned Clean

My Experience

Superb service. Professional technicians. Highly recommend!

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Repair Quality

Customer Service

Superb service. Professional technicians. Highly recommend!

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Repair Quality

Customer Service

My Experience

My vehicle was repaired in a timely manner on schedule In-N-Out. Thank you you guys.

Likely to Recommend

Would recommend others.yes

Repair Quality

I was satisfied with the work and I will recommend others.

Customer Service

My Experience

I loved the job they did to my car and I will be going back

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Repair Quality

Customer Service

Returned Clean

My Experience

My truck looks brand new just like the day I got it doesn’t even look like it got hit. This is the second time I’ve been trusted one of my vehicles to them. They never let you down everyone there is very professional knows what they’re doing and how to do it I never have to question whether or not it was done right thank you to everyone at Gerber Collision.

Likely to Recommend

Repair Quality

Thank y’all so much. Y’all did a wonderful job. looks just like it did when we first got it. I was very satisfied with the way your office ran. Miss Sarah was very kind and helpful and I appreciate Mr. Chris going out there and evaluating the truck thank y’all so much.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean