Gerber Collision & Glass - Hickory
Gerber Collision & Glass - Hickory offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Gerber Collision and glass- I’ll always take my vehicles to Gerber when needing paint and body repairs.
Repair Quality - 5.0/5.0 -
They did an excellent job, very satisfied. The car was also vacuumed and cleaned inside when I picked it up. Excellent service- I’ll always take my car to Gerber when I need it repaired and painted. Very satisfied customer!
Customer Service - 5.0/5.0 -
Very satisfied with their customer service. They are very good at keeping you up to date on the process of your repair by sending text every couple days.
Returned Clean
My Experience - 5.0/5.0 -
All communication was professional, consistent, and accurate. Katie and Mary reached out ever two days with repair updates. Kudos to them for the superb customer service! Completion time frame estimates were exaxt, and the work seems to be of good quality.
Likely to Recommend - 5.0/5.0 -
The customers and expedited completion of work was phenomenal!
Repair Quality - 4.5/5.0 -
Very satisfied with the overall work and quality of the repair.
Customer Service - 5.0/5.0 -
Katie and Mary were superb. They kept me updated about every two days on progress and what phase my vehicle was in. They met every deliverable given at drop-off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Repair was good. Waited for truck to be washed and hole top of truck is still white from dust.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was done well. Timely manner considering snow and ice that was here.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is a hissing noise my car is making, when I turn off the fan it sounds like something is powering off.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was really happy with everything thy did thy keep me up to on everything I would recommend them to everyone i know. Thank ya for everything.
My Experience - 5.0/5.0 -
Mary was very helpful through the whole process from the estimate to pick up. The repairs made were top notch. Thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mary at the front desk and the team that did the repairs were wonderful, professional and most helpful in repairing my car and walking me through the process. Truly appreciated the text messages on the status start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was very good job!! We very happy!! Thank you so much!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seems to be repaired properly, no issues at this time.
Customer Service - 4.5/5.0 -
No issues, except having to return for correction due to a noise we heard on the way home. Was handled quickly by the General Manager to satisfaction.
Returned Clean
My Experience - 5.0/5.0 -
Thanks guys for a job well done. I will be mentioning you guys for any repairs needed. Also like the way you guys kept me informed about the whereabouts of my vehicle.