Gerber Collision & Glass - Janesville
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Janesville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The paint job was not done well, it has a lot of orange peel and looks off compared to factory paint and I’m very unhappy with the results. Hoping a fix is offered to bring back to original look.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
There are some issues remaining with the vehicle. The fog light is aimed incorrectly and renders the light useless in adverse weather conditions; one of the light housings appears to have paint or some foreign substance on or inside of it; it also looks like it has moisture buildup inside of it; and the collision system randomly signals an imminent crash ahead when there are no vehicles in the lane ahead of me with the nearest vehicle a lane or two to the right or left but still quite some distance away (possibly a calibration issue?).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you- the vehicle looks perfect. Excellent customer care too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team to work with!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Highly professional and very courteous. Great service, thank you!
Likely to Recommend - 5.0/5.0 -
Did a great job even cleaned the inside of car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They kept me updated every couple days. Very professional. Everyone was really nice 👍 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Genuinely concerned for my satisfaction… Gerber is one of the best companies I’ve ever dealt with. This was my second experience with Gerber and was never happier to give them 5 Stars
Likely to Recommend - 5.0/5.0 -
10++++
Repair Quality - 5.0/5.0 -
Great Customer Service, explained repair completely very congenial… this was my 2nd occasion for Gerber repair, absolutely the best experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I was very pleased that Gerber was able to get our car in and repaired before another company could even get us scheduled.
Repair Quality - 4.5/5.0 -
It looks great. I just can't believe that a headlight costs $990. That is stupidly insane cost, no wonder it was expensive. If it had been reasonably priced, would have paid for the repair without the insurance.
Customer Service - 5.0/5.0 -
Both people I encountered at our local Gerber, were courteous, informative, and engaging.