Gerber Collision & Glass - Jensen Beach

4.9 (442reviews)
97%
880 NE Industrial Blvd,  Jensen Beach,  FL  34957
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In operation 85 years.

Gerber Collision & Glass - Jensen Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (442)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff received widespread acclaim, with numerous customers highlighting courteous, respectful, and knowledgeable service. Timeliness was a strong point, with many repairs completed on or ahead of schedule. Customers appreciated proactive communication through texts and calls with regular progress updates. A few customers noted areas for improvement directly from their comments, including occasional communication gaps requiring them to call for status updates, minor paint match issues, and rare instances of misaligned panels or missing parts upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"I couldnt be more satisfied. This is amazing business from customer service to the excellent quality of work and not least of all, everyone that I encountered ..." Read more
"... professionalism of every staff member was admirable. My vehicle looks as though no accident ever occurred. Thank you for the skillful repair and attention to ..." Read more
"An absolute 10…courteous and professional staff who gave me back a car that looked brand new. Thank you."
"Painted over chips. Did not sand & bondo. Overspray on body & muffler"
"couple days after pickup the fender came loose again. where clips replaced will call for repair again no ..." Read more
"... had my rental ready to go as soon as I arrived. The repairs were completed 3 days before the promised date of completion. Picking my car was smooth sailing ..." Read more
"Car was complete the day they said it would be."
"Excellent work, no delay. Honest and upfront"
"Gerber did an excellent job with my car.They had car ready on time. I am grateful for the great workers at Gerber."
"Great customer service , the car was ready sooner than they quoted ."
"Gerber was awesome. My car was complete in a week and they were good about updating me on the progress. A very honest, reputable place to take your car."
"Very transparent about timeliness and repair plan . The whole process was smooth"
"... car. From the estimate to the completion of the job, they kept me well informed of the progress. Great business to work with." Read more
"They could have been more communicative about the status of each step. I had to call and check to find out."
"done in a timely manner, great communication, super helpful"

Likely to Recommend

Repair Quality

As always, Gerber did a great job. Only issue was time in,, good, time out, told 2-3 days took 4.

Customer Service

See previous comment

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

NEVER. I wouldn't put my friend thought what I had to endure.

Repair Quality

I was told the moment I stepped foot on your loot that "I work for you". Not the case. The damage I sustained was not the damage that was repaired.

Customer Service

Like I stated previously, the manager lied to me. He did Not work for me. He worked for Allstate.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

I think Scott is manager or assistant manager, he is very good for help me, he called to enterprise rental car pick up and drop off in service quick

Repair Quality

Look perfect, they did replace part and painted! I love that but the labor cost is overpriced wow! The insurance cover it very luck ! In future if anything need and come back again!

Customer Service

The service is good! He contacted to me all time and something ..

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Completely satisfied and would highly recommend Gerber

Repair Quality

My entire experience with Gerber Collison & Glass was excellent, from setting up the initial estimate on my vehicle damage to the completion of the repair. Jason & Veronica were especially helpful.

Customer Service

Again, excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Jason and Veronia were very kind and respectful of my needs. They were a pleasure to speak to and to communicate with. Excellent Service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job and very polit and helpful

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The bodywork that is performed here is second to none. They make it look like the damage never happened. They go the extra mile and wash your car. The upfront staff is always pleasant and professional. This is the only collision repair shop that I would ever consider and highly recommend.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Damage was repaired quickly and efficiently. Staff was friendly, courteous and accommodating.

Customer Service

Professional and respectful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work! Thank you so much for everything!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Customer service was friendly however I only received updates after calling. It would’ve been helpful to have someone reach out via phone or text to provide updates on the status of my vehicle.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The entire experience was outstanding. I went to Gerber just to get an estimate, intending to get at least two more estimates before making a choice. Scott Pond was so professional and accommodating that I decided to entrust him with the job on the spot. His receptionist, Veronica, couldn’t be more helpful, providing updates and arranging for our transportation home.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already did and gonna take wife’s car in soon!

Repair Quality

Courteous, Knowledgeable & Prompt. Referred them same day I shortly after picked my truck up to someone. Told them to ask for Jason or Scott.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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