Gerber Collision & Glass - Johnson City (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Johnson City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the way Travelers handled everything and the work done by Gerber Collision.
Customer Service - 5.0/5.0 -
Very nice people to deal with
My Experience - 5.0/5.0 -
The job looks good. Communication was not so great
Likely to Recommend - 3.0/5.0 -
Not really the nicest people. One guy was pleasant to work with. The rest acted like they were I was annoying them. Communication could have been better.
Repair Quality - 4.0/5.0 -
Looks good but too early to really say.
Customer Service - 4.0/5.0 -
Communication could have been better. Not the friendliest people but so far the work seems to be good.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Good work.
Customer Service - 3.5/5.0 -
Work was done well communication on timing of being finished is mixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service. Made the entire process stress free!
Likely to Recommend - 5.0/5.0 -
Hope not to have any future issues but already telling my friends what a great experience this was!
Repair Quality - 5.0/5.0 -
Door looks great, customer service outstanding
Customer Service - 5.0/5.0 -
Very patient and helpful. Walked me through everything and kept me informed.
Returned Clean
My Experience - 0.0/5.0 -
I returned home with the car safely, but this morning the check engine light came on the car. I now have had to bring it to another repair shop. They found several issues with the interior repair job, including welding that was not actually welded, a leaking air conditioner hose, and that was just at first glance. The exterior looks very nice, and you did a great job there though
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
To many notifications though
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work looks good. Employees very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff friendly and professional. Seemed like a long time to get the repair done.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All around good experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looked good. The time frame was the only frustrating part.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We did have to return for a second visit to complete our repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work Outstanding service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There were a few delays in the delivery date which was frustrating, but the repair was done to perfection!