Gerber Collision & Glass - Johnson City/Springbroo

4.8 (110reviews)
96%
312 E Springbrook Dr,  Johnson City,  TN  37601

In operation 85 years.

Gerber Collision & Glass - Johnson City/Springbrook Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (110)

My Experience

Overall pleased with the quality of work and excellent customer service. Thank you

My Experience

Great experience. Employees were very helpful and friendly. Our car repairs turned out very nice.

Likely to Recommend

Repair Quality

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Repair Quality

Customer Service

I was immediately text that I would receive updates via text and text messages when my repair was complete. I received neither. After all repairs were completed and we had our car for two days, I did receive an email that said I would be getting updates and then a secondary email that said here’s a survey please complete it.

Returned Clean

Likely to Recommend

Repair Quality

No problem whatever!

Customer Service

I was amazed that Gerber Collision was able to get my car repaired and returned to me in such a short period of time! And they did a great job!!!

My Experience

My car looked brand new !! Jason answered all my questions and was extremely polite and congenial when I dropped off my car and picked it up . He told me it labor would take 10 days and I picked up my car on day 10 !

My Experience

My Experience

Likely to Recommend

Repair Quality

Everything was done good. Fast and efficient car looks good.

Customer Service

Very polite, friendly and very fast with the estimate.

Returned Clean

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job on the repairs. Good communication via text of where the car was in your process...

Customer Service

Returned Clean

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Repair Quality

Excellent work and very friendly staff. Car looks new & was even washed & cleaned up.

Customer Service

Returned Clean

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My Experience

My Experience

Jason and Stacy made my experience very enjoyable. I was extremely impressed with the results and the turnaround time. I also felt that they were extremely competitive and fair with their pricing. I would definitely recommend to anyone needing auto body work.

Likely to Recommend

A good experience all the way around.

Repair Quality

Body work was very good. I have not found the first blemish.

Customer Service

Very good service, they were friendly, and informative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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All the personnel were extremely nice and helpful and especially Brandon!

Repair Quality

Customer Service

Likely to Recommend

Got my neighbor to use your services..

Repair Quality

Looks great.. I’d always bring my car for body work..

Customer Service

People were pleasant , and professional

Returned Clean