Gerber Collision & Glass - Jonesboro/Parker Rd.
In operation 85 years.
Gerber Collision & Glass - Jonesboro/Parker Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your receptionist was very nice.
Likely to Recommend - 1.5/5.0 -
This would be a 10 if my washer fluid container were repaired
Repair Quality - 1.0/5.0 -
My washer fluid container was apparently damaged in the accident, but it was not repaired. I cannot keep a washer fluid in the vehicle because it leaks out as soon as I put it in.
Customer Service - 1.0/5.0 -
The employees were very friendly, but my car is still damaged. My washer fluid container will not hold anything
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, completely satisfied with the efficiency & results of the repair. Great job! I highly recommend Gerber Collision & Glass. Wherever you have a dent, after the repair you’ll wonder where it went 👀?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will not take my vehicles anywhere else!
Repair Quality - 5.0/5.0 -
Very kind staff! They were willing to help with all of my questions and concerns.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Was suppose to get updated but didn’t until after I called
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks fantastic and they were professional and kept me up to date the whole way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I will bring it back Monday. Mirror glass is shaking going down road. Doesn’t appear to be attached correctly. Scratch on front passenger side bumper that was painted and repaired. Chipped paint on door frame of repair side that was not that way when it was dropped off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timeline expectations were set and exceeded. A proper explanation was given so I understood exactly what was going to be repaired and in what manner. Throughout the process I was kept up to date on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They explained everything they were going to do and gave a detailed timeline. They kept me up to date on the progress. Really good customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
It was done faster then expected.. I haven't had any problems so far...
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and they were very professional
Customer Service - 5.0/5.0 -
They were very professional
Returned Clean
Likely to Recommend - 4.5/5.0 -
It's gonna depend on the car and intended quality. Show cars don't get fingerprints visible from the underside of decals.
Repair Quality - 4.0/5.0 -
The paint match is great. From what I can see the request to use oem parts was honored. My spoiler was re-finished which was a warranty honoring from before the company sold the first time. They didn't have to do that and it's why I'm overlooking the big dirty fingerprint left underneath my side decal. Overall, a decal is something I can replace on my own. So I let it go. As far as pickup, I was just handed keys and no one accompanied me to inspect the vehicle at pickup. Communication was good throughout the process, and the work was finished within the estimated time frame.
Customer Service - 4.5/5.0 -
I didn't realize I would get more space to talk about this. It's 9 instead of 10 because I wasn't accompanied by anyone at all for the pickup inspection. I was so happy to have my car back, I didn't even bring up the fingerprint under the decal. I weighed it against the free spoiler refinishing and decided I'd rather be driving it than continuing to wait. That lady at the desk was fantastic and the man who wrote my estimate was clear and responsive when I requested additional updates. He provided updates throughout the process as well.