Gerber Collision & Glass - Kingston (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Kingston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff was friendly and went out of their way to get us our car for the weekend. We have a wedding to go to. We appreciate their efforts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service and timely completion. Excellent workmanship, car looks brand new. Also appreciated the inside being thoroughly cleaned. Please know it was difficult driving home with a film covering all the windows, perhaps it was overlooked. Also, I was disappointed that Armor All was used on the dash board which left it sticky and difficult to clean off… Thank you again for your excellent service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Awaiting 5 days for corporates response to my concerns.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The number of times the date changed was a bit frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They efficient. It was done in a Timely manner .
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish the process of repairing my car was seamless; frequent and excellent communication My car was returned spotless. I will recommend Gerber to anyone who asks!
Likely to Recommend - 5.0/5.0 -
Have already recommended shop to others.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication/updates. Had paperwork ready, explained everything well. Seamless experience.
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with how the repairs look. The car was delivered roughly when originally estimated, though there was some confusion in the interim about when that might actually happen. When I explained my personal scheduling conflict, they took care to see that it wasn’t a problem.
My Experience - 5.0/5.0 -
Ginger was on top of getting my vehicle repaired as quickly as possible despite the part being delayed from GMC. She kept me informed every few days. I appreciated her attentiveness in this matter.
Likely to Recommend - 5.0/5.0 -
Job well done. Staff was very attentive in reaching out to me and always took the time to answer questions I had. Ginger is outstanding in her profession.
Repair Quality - 5.0/5.0 -
The repair work is flawless. I’m very happy with the result.
Customer Service - 5.0/5.0 -
I was kept up to date with what needed to be done. Always got the impression that I was an important customer to them not just a number.
My Experience - 5.0/5.0 -
Both work in the vehicle and customer interface were very professional. I've just head the car reformed and all seems well done.
My Experience - 5.0/5.0 -
Everyone was professional, courteous and so very helpful, with clear and friendly communication. Plus, my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ginger was so great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I even plan on coming back myself if and when needed.
Repair Quality - 5.0/5.0 -
The customer service was phenomenal and friendly! My wife was extremely pleased with how the car came out, and the team even cleaned the inside! Would go here again.
Customer Service - 5.0/5.0 -
The team was timely and pleasant. They jumped right into looking at our car even though I wasn’t scheduled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work and incredible pleasant to communicate with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber collision has my car looking brand new after my accident. You cannot even tell that something happened to my car before. Wonderful work, great communication (shoutout to Ginger).