Gerber Collision & Glass - Lady Lake/Us Hwy 27/441

Likely to Recommend - 5.0/5.0 -

Very Efficient, & clean

Repair Quality - 5.0/5.0 -

Workmanship was good

Customer Service - 5.0/5.0 -

Great customer service

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Surprise charge for required 3rd party charge.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did nice work

Customer Service - 5.0/5.0 -

Good job

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job. Great communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional job

Customer Service - 5.0/5.0 -

Loved the daily progress calls

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My repairs were perfect and timely. Gerber kept me informed of the progress of my repairs at all stages.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Promt, courtesy services. Repair looks like new. Highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

I need to set up a meeting with Heidi, I'll call her today. I can review my survey with her then. No, I'm not s satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone there was so helpful and nice. Service was exceptional and even though the reason I had to come there in the first place was stressful, everyone made the experience easy for me and everything was done with care and thoughtfulness. Thank you!

Likely to Recommend - 5.0/5.0 -

I'm going to recommend them to everyone

Repair Quality - 5.0/5.0 -

They did a great job on my car 🚗 it was side swiped by a box truck most of the passenger side was hit front 1/4 panel both doors molding rear rim now it looks like new They kept me updated on everything the people were friendly about the situation start to finish would recommend them

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 4.0/5.0 -

Gerber feels much more "corporate" then Joe Hudson.

Repair Quality - 4.0/5.0 -

General workmanship is pretty good. No one showed any desire to replace the stripes on the front of our vehicle (although they charged AAA 1 hour labor to do it.)

Customer Service - 3.5/5.0 -

Aside from the young lady at the counter everyone else seemed to have a "let's get this done and out of here attitude".

My Experience - 5.0/5.0 -

They are the best of the best. They kept me up to date on repairs and they even finished my car early.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate the communication. They texted every few days to give updates and where they were in the repair process. That alone was fantastic. Most places lack that in today's world. The repair looks absolutely amazing. I'm 100% satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys were amazing!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0