Gerber Collision & Glass - Leesburg

4.8 (3,991reviews)
96%
2325 US Hwy 441,  Leesburg,  FL  34748

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Leesburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,991)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as beautiful, flawless, and like new. The team was widely recognized for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was frequently highlighted, with many vehicles completed ahead of schedule. A small number of customers noted concerns such as incomplete repairs, missed quality checks, or delays, reflecting areas customers felt could be improved.
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"I was impressed with the entire experience. The speed and quality of the repair were both excellent. I can only express my appreciation for the entire ..." Read more
"... consistent open communication during my repair, to the quality of the repair itself! Thank you all! You helped to make an uncomfortable situation much ..." Read more
"... vehicle. Is would highly recommend their service as quality and customer service at this level is very difficult to find anymore." Read more
"Repair was not done properly so I had to take it back and they had to order the correct part. Evidently ..." Read more
"Work was outstanding work was completed two days before it was supposed to be finished"
"... you up to date on where your car is on the repairs. They were 3 days ahead of schedule on my car! Live this place and people! Would highly recommend ..." Read more
"Told 10 to 14 days...not 30."
"... the parts for the job and they said they did. Well they did not have the side view mirror and they had difficulty locating one. This resulted in over a week delay ..." Read more
"It was much earlier than expected. The speed was much needed."
"Never once needed to call for an update. Excellent and regular communication throughout the process. Great job, looks like nothing happened!"
"Every day I got an update. Could not have asked for better customer service."
"Great communication made my service smooth and easy"
"I would like to recommend Gerber. Every step of the way they let me know what was going on. Thank you for making this stressful time in my life ..." Read more
"I had to call all the time fir an update."

Likely to Recommend

Repair Quality

Everything is working well and appears fixed Thank you

Customer Service

Excellent

Returned Clean

My Experience

The employees provided an incredibly high level of service and kept me well informed. Erika Lounsbury was outstanding.

My Experience

Rebecca was great. She made the repair as easy as possible so I wouldn’t have to leave my vehicle. The repair looks absolutely fantastic. I couldn’t be happier 👍👍

Likely to Recommend

Repair Quality

Rebecca did a fantastic job. She ordered the correct parts and had them ready to install while I waited, as planned

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Always pleasant to work with. They kept the lines of communication open all the time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ericka was amazing to work with. She kept me up to date thru every step of the process. If I ever need my jeep repaired again I would definitely reach out to Ericka… Thank you for a job well done…. Thanks too all that put their hands on my jeep…It looked amazing again. Thanks again to everyone at Gerber Collision & Glass!

Customer Service

+++++…. Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and less than 3 days

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Phenomenal service and communication! Car looks fantastic!

Customer Service

Phenomenal service and communication!

My Experience

Great work & great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was looking very professional. I did have to return to get my driver's door adjusted. I'm assuming qc didn't catch that. They should be more thorough with qc

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great Job Thank You

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very efficient and the process was very organized. It was so great they had a service available to take me home and pick me up. The driver was very nice and a careful driver. Also the car when they returned it had never been so clean!

Likely to Recommend

Repair Quality

Great job, everyone was efficient and friendly. Great to have the service that took me home and picked me up when the vehicle was ready

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I tried to fix what your people said you wouldn’t, and now I have a broken brake light lens and have to drive 40 minutes round trip to retrieve the part.

Repair Quality

My 3rd brake light flasher was NOT included when the new lift gate was installed, despite my having informed someone at Gerber about its existence. It was wired INTO the wiring harness between the plug for light and MUST have been cut out in order to retrieve the plug end. And now, my brake light lens is broken because I tried to fix what your people told me they wouldn’t do. And now it’s taped over with packing tape so that it doesn’t leak when it rains. This whole situation makes me sick, because I should have just taken the car to Village Ford. Because Gerber Collission failed to do the one incredibly easy thing that I asked of them. Don’t forget to replace the brake light flasher.

Customer Service

Two calls not returned, until I called Geico. Rebecca was friendly, though. :-/