Gerber Collision & Glass - Leroy

4.9 (730reviews)
98%
7000 W Main Rd,  Leroy,  NY  14482

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - LeRoy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (730)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles were returned looking brand new, often with unexpected interior cleaning as a delightful bonus. Communication stands out as a top strength, with frequent updates via calls and texts keeping customers well-informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the seamless coordination with insurance companies and rental car providers, making stressful situations much easier. A few customers noted occasional delays due to parts availability, though they acknowledged being informed of potential delays upfront. Overall, the shop earns strong recommendations, with many customers returning for repeat service and referring friends and family.
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"My car looks like brand new, did an amazing job and then top off they cleaned the inside also which ..." Read more
"Customer service was amazing and my vehicle came out great! They went above and beyond."
"... great. Would highly recommend! Friendly service, did a great job and went above and beyond in the clean up. Thanks so much." Read more
"Your people were friendly, courteous and professional. They kept me well informed regarding the status and progress of my ..." Read more
"Was finished two weeks earlier than estimated"
"Was ready much faster than expected which was very happy with as I had a rental i did not like"
"Very pleasant, upfront and honest with information and scheduling. Actually finished early."
"Staff is awesome I received daily status updates Repairs were done in a timely manner and my car looks great :"
"Done over a week ahead of time"
"The updates were frequent and more than expected. Great details were always provided. My associate ..." Read more
"The staff is very friendly. Communication is exceptional. Service work is amazing. Adding a thank you note with a mint was a delightful ..." Read more
"... friendly, knowledgeable & make it a personal experience. I was updated regularly on the progress. Everything was explained to me from the beginning to end. They made ..." Read more
"The communication was great with updates a couple times during the week. The car looked great."
"Kept us updated everyday.. very happy with the repairs"

My Experience

Your people werel very helpful a d efficient

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Returned Clean

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Returned Clean

My Experience

Friendly, quick, thorough, and above and beyond service

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My Experience

Christina kept me well informed and took care of all issues

My Experience

The repair was completed in a better time than I expected and the personal was very nice on keeping me with updates

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My Experience

Your work ĺooks great. Thanks.

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Repair Quality

Looks great.

Customer Service

Returned Clean

My Experience

My Experience

The updates were frequent and more than expected. Great details were always provided. My associate was great and amazing i couldn't ask for more. Very satisfied!

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Already have!

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My Experience

Thanks Christina! Wonderful job done by everyone!

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My Experience

Due to some very unfortunate circumstances this was the second time ( 1st, a deer hit, 2nd, a hit & run) in a span of 3 months that you repaired the same spot on my truck. You did a great job the first time, so there was no question in my mind about having you repair it this time. As expected, you knocked it out of the park again. My truck looks great, your people are awesome. They make something that’s upsetting and inconvenient quite bearable and are very helpful. I would definitely recommend Gerber in LeRoy to anyone in need of a good collision shop. Thanks again for taking such good care of my truck!

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Repair Quality

Your shop in LeRoy did a great job repairing my truck, TWICE! First from a deer hit and then just 3 months later I was the victim of a hit & run driver that ran into the exact same spot. Fortunately I was able to identify the owner of the other vehicle and their insurance covered the damage that insisted be repaired by Gerber.

Customer Service

The ladies in the office are great to work with!

Returned Clean

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Absolutely

Repair Quality

Awesome job. Great customer service, reasonable and timely.

Customer Service

Returned Clean

My Experience

Kept us updated everyday.. very happy with the repairs

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Returned Clean

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Customer service was amazing and my vehicle came out great! They went above and beyond.

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My Experience

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My Experience

Very knowledgeable and easy to work with.

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Returned Clean

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My Experience

Christina Onorati was great to deal with. She proactively communicated throughout the process and made the process very easy to deal with. Great job!