Gerber Collision & Glass - Lewisville (Tx)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This team was great - so responsive and helpful

Customer Service - 5.0/5.0 -

Always stayed in touch with constant reminders & updates

Returned Clean

My Experience - 5.0/5.0 -

Very organized and quick really appreciate the quality of work done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast and great work communication was excellent

Customer Service - 5.0/5.0 -

Very good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I liked working with Nick. Very professional and quick to help me.

My Experience - 5.0/5.0 -

I appreciated Nic staying in touch with me throughout the process of the repair and keeping me apprised of any updates. He responded to my questions promptly and overall the office staff was very personable. I was very pleased with my experience and would use this shop even if my insurance company weren’t involved. Keeping my fingers crossed no further issues or accidents happen but if they do, this would be the place I’d go.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nic kept me updated every step of the way and was very prompt answering questions. Thorough in his assessment of the car as well as showing me and my son what was repaired and replaced. Personable as was the staff in general! I’d come here for repair needs even without it being referred by insurance.

Customer Service - 5.0/5.0 -

Excellent experience!

Returned Clean

My Experience - 5.0/5.0 -

Service was great! My car looks like new again. Staff kept me informed on the progress of the repairs. And it was done sooner than expected!😁

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job in repair work and in a timely fashion with great community along the way

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The entire process was seamless ! Great communication and workmanship and priced far below dealers shops.I will definitely return again when the need arises! Thanks Nic !

My Experience - 5.0/5.0 -

I thought the communication was excellent. From the moment I called, the receptionist was very helpful and Nic was so warm and kind throughout the process. I appreciated all the updates throughout the service.

My Experience - 5.0/5.0 -

The general manager is a very good guy. Thanks to him, I got my bumper repaired on the best quality.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was incredibly helpful and the work was quite well done! The damaged side looks brand new. Only problem is now I want to redo the rest of the truck!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ken was very professional and prompt to communicate. Excellent repair.

Customer Service - 5.0/5.0 -

great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was great! My car was fixed up perfectly to how it was before the accident, I was kept updated every step of the way. They also arranged for my rental to be picked up when I got my car back which was a huge help!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Really quick and good service

Likely to Recommend - 5.0/5.0 -

None

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Looks great, there are spots that are slightly ligher but overall good work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

everyone was very kind, and they transported to me to and from the train station for the drop off and pickup of my vehicle

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work on truck. Very pleased

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0 -

I can see a slight paint difference

Customer Service - 4.5/5.0 -

I can see a slight paint difference

My Experience - 0.0/5.0 -

The car is now pulling to the right significantly. The lane mitigation and LKAS system are no longer working and the car is not giving warnings when it leaves the lane.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job at replacing my tailgate on my pick up truck!! looks like New!!!!

Customer Service - 5.0/5.0

Returned Clean