Gerber Collision & Glass - Longview/Loop 281

4.9 (761reviews)
98%
3103 W Loop 281,  Longview,  TX  75604

Gerber Collision & Glass - Longview / Loop 281 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (761)

My Experience

BEING THOURLY GIVEN AN EXPLANATION OF WHAT PRESIDURS WE WILL GO THRU GAVE ME GREAT SATISFACTION THAT THE JOB WOULD BE DONE RIGHT AND TO MY SATISFACTION.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication and customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an amazing job! I was a big fan of all the open communication!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a great job on my GMC

My Experience

Likely to Recommend

Repair Quality

Great customer service everyone was so welcoming and it Took them 1 day to fix my truck and it looks brand spanking new thank you so much.

Customer Service

My Experience

Dylan and Jillian were great! There was another older man there that helped me the first night I brought my truck in. He was super great as well. I just can’t remember his name.. the whole experience was good, they did a very good job, and in a timely manner, so far the work looks quality, I’m hoping it stays that way as some things can appear later. But I can say so far, this has been the best experience that I’ve had at any body shop that I’ve ever been to, which says a lot as I am 65 years old and I’ve had plenty of times that people have hit me and I’ve had to have my truck fixed. I’ve already recommended Gerber to two other people and will continue doing that. Thank you and they were very good at staying in touch with me and keeping me updated on the progress as well. You have good people working there they should be rewarded.!

Likely to Recommend

I already recommended them

Repair Quality

Jillian, and Dylan were very personal and professional with me and kept me updated on a regular basis.

Customer Service

They notified me of every step and were very helpful.

Likely to Recommend

Repair Quality

Can't even tell repairs were done to my vehicle, they got it done very fast as well.

Customer Service

Very pleased

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an EXCELLENT job repairing the damage on my truck. Also, the people who work there were very helpful and accommodating.

Likely to Recommend

I would recommend this shop to anyone I know that needs any kind of bodywork done on their vehicle.

Repair Quality

Very professional and helpful staff that do great, quality work.

Customer Service

From the receptionist to the manager, everyone there was so polite and courteous.

Returned Clean

My Experience

Gerber people, Daryl and Will were confident and patient to explain what was needed and correct with what had to be done to my car. Very nice and polite people.

Likely to Recommend

Yes I will recommend Gerber.

Repair Quality

Gerber Collision was very efficient and kind. The repairs were performed in a timely manner. They offered to help with transportation needed. I am pleased with their service. My car repairs look good and operated well. Thank you.

Customer Service

Personnel are very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes. Excellent work, kept me updated got back quicker than expected. Highly recommend!

Likely to Recommend

Extremely satisfied

Repair Quality

Excellent work , promt updates

Customer Service

Friendly, professional and kept me updated

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No was told that the control arm was manufactured in correctly and truck could not be aligned had my wife pick up truck and drop off at big 5 tire in white oak where upon examination nothing was found incorrect and alignment was set to zero tolerance and I incurred a 70 dollar charge for the alignment when this was supposed to have been completed at Gerber. SMH

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

very fast

Customer Service

Returned Clean