Gerber Collision & Glass - Longview/Loop 281
Gerber Collision & Glass - Longview / Loop 281 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision and Glass was a godsend. We live in Houston but hit a deer on the highway in the middle of nowhere, about an hour from Longview. They came and towed our car to their shop as we left in a rental to finish our vacation. It took 30 days to fix all the damage the deer had done to the car. They kept us abreast of the repairs every step of the way. It wouldn’t have taken them this long but some of the parts were on a national backlog due to shortages. I’d recommend them to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lee was really hands on - and kept us update on the process !!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely easy to work with and very fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your employees were very helpful. They kept me up to date on what was going on several times while they had my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone and everything was grate
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love Gerber in Longview! Great experience working with the whole team and they do great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied in the kindness and professionalism
Customer Service - 5.0/5.0 -
The receptionist was awesome!
Returned Clean
My Experience - 5.0/5.0 -
Wonderful folks and Wonderful service..faye
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. Car was ready at time promised.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
To say how grateful I am of these people at Gerber is a understatement..They have really went above and beyond my expectations with getting my car fixed and the color match perfectly! Not only did Lee and the team at Gerber do a great job on this car, but helped me thru a difficult time and I highly would recommend them all the way around. Keep up the great work and great customer service and the quick turn around! Thank you from the bottom of my heart!
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
They couldn’t fix the car and then held it so it couldn’t be towed to a shop that could.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the fact that they kept updating every step during the process of fixing the vehicle.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The paint it looks good, but the inside is not placed the right way, I'm finding little by little more mistakes .
Customer Service - 4.5/5.0 -
At front desk nice.
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision and Glass at Longview's loop location is excellent. Lee kept me fully informed throughout the repair and was a pleasure doing business with from quote to pick up. They made a stressful situation so easy. I'm very happy with the repairs and will recommend in the future.