Gerber Collision & Glass - Longview/Loop 281

4.9 (778reviews)
98%
3103 W Loop 281,  Longview,  TX  75604

Gerber Collision & Glass - Longview / Loop 281 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (778)

My Experience

The entire process was extremely easy. I was well taken care of and kept well informed from beginning to end. I highly recommend them to anyone needing collision repair.

Likely to Recommend

No question about it, I’d highly recommend them to all my friends and family.

Repair Quality

My car looks perfect! It’s even better than the rest of the car.

Customer Service

Everyone was professional, helpful and great to work with.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very efficient

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Keare and Lee were so pleasant to work with. There was plenty to coordinate with rental car, etc. and I appreciate their help. And I like the careful work on the car. I can see the area that probably needed to be retouched, but the car is older, and I think it looks fantastic for its age. Car repair is a big deal, but this was handled super smoothly. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Tacking on more money after repairs start. Not good.

Repair Quality

No comment.

Customer Service

They did deviate from the original quote after work was being performed on my truck. One thousands plus dollars. That’s not very good in my eyes. Insurance company will pay the tab but higher price gauging.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lee made every step of the way not stressful and that's saying ALOT! 👏 👌 He communicated everything with me and made sure I understood what they were doing. We won't go anywhere else! Thank you!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was truly not expecting for my car to be complete in just 10 days. I am extremely satisfied with the work completed and the professionalism of the team!

My Experience

Likely to Recommend

Repair Quality

They are very good. Kept me updated on my auto.

Customer Service

Great

My Experience

Thank you for everything! You far exceeded our expectations in skill and customer service! Lee is amazing as he facilitated my picking up the vehicle when I was available and orchestrated the return of the rental car. He was absolutely magnificent. Kiara kept me updated and was so sweet and efficient as well. I will recommend you to everyone! Any other work we need we will be seeing you guys! With much gratitude, Jo Beth Krebs.

Likely to Recommend

100 percent likely I will recommend to EVERYONE!!!!

Repair Quality

Our expectations were far exceeded. This was an awesome experience. Lee actually met us to return our vehicle outside of company hours because we couldn’t make it. He and Gerber, every single employee including Kiara for customer service were outstanding in every way. Their work, customer service and communication was above and beyond. I highly recommend!!!!

Customer Service

It was outstanding!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job quick service updated me everyday telling what was going on very satisfied

Customer Service

Greatly satisfied

Returned Clean