Gerber Collision & Glass - Longview/Loop 281

My Experience - 5.0/5.0 -

Quick turnaround. Pleasant to deal with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My car looks great! Paint looks really good, almost made my car look new!

Customer Service - 4.5/5.0 -

Definitely recommend, they’re always giving updates regarding the status of your vehicle, even if parts are on back order they will have that communication with you.

Returned Clean

My Experience - 5.0/5.0 -

Gerber Collision & Glass did an excellent job. The car looked great when they finished. Just like brand new and they did it in a timely fashion. Very satisfied with their work. Thank you. Michael Clark

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision did a great job on fixing car. Looks like brand new.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice of them to vacuum around drivers seat and wash my car.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Just one thing-and I’m not saying this to be ugly(this is Tina Ables) I wish y’all would’ve gotten the yellow marker off the window. I understand it was there for your purposes. Not trying to be nit picky. It just would’ve been nice had it been removed when I picked the truck up. Y’all did a great job on communicating and everything. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Communicated well, fast, excellent work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job. Fast. Very friendly.

Customer Service - 5.0/5.0 -

Excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent communication! Everyone was very friendly. Thank you for taking time away from your work to take me to rental company. My car looks good as new! Your team did an incredible job! Even cleaned and shined the exterior along with cleaning interior! Very very pleased!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Your commitment to excellent service shines very brightly. Thank you so much for your help and work. Gerber Collision & Glass will be my recommendation to everyone I know (I reached out to my insurance agent already this morning bragging about you).

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

They did a great job

Repair Quality - 5.0/5.0 -

I had a great experience with Gerber. They were friendly, attentive to my calls and questions and got repairs done in a timely manner.

Customer Service - 5.0/5.0 -

Called every time something was done

Returned Clean

My Experience - 5.0/5.0 -

very professional business

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Repair work was completed in a timely manner and the quality of the work was very satisfactory. I would recommend them to my friends.

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Work was great and done in a timely manner

Customer Service - 5.0/5.0 -

I liked the fact that I received text messages updates.

My Experience - 5.0/5.0 -

Thanks looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was friendly and professional. The whole experience was smooth and pleasant from beginning to end. I will definitely be referring people to them. My car looks amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Can't even tell there was any damage. Car was done way ahead of schedule.

Customer Service - 5.0/5.0 -

The young lady at the front desk was very sweet and helpful. The staff were kind and caring and very informative of the entire process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

gerber was recommended to us by a relative who had had excellent results with their hail-damaged vehicle; we will pass on the good reference as well!

Repair Quality - 5.0/5.0 -

my car looks new!

Customer Service - 5.0/5.0 -

staff kept me informed as to status and timeframe of repairs; handled all interaction with insurance

My Experience - 5.0/5.0 -

Great service