Gerber Collision & Glass - Longview/Nealy Way
In operation 85 years.
Gerber Collision & Glass - Longview/Nealy Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work & Phillip in longview .TX is a very nice staff member to work with as he explained everything to me & kept me uodated on the repair wk.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at Gerber are hands down some of the best. They made sure to call with updates every step of the way. The truck looks new again, if not newer. Excellent work and atmosphere.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was fast, efficient, and professional from start to finish. My car looks brand new again! I’m very happy with the quality of the work and how quickly everything was completed. Highly recommend them!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Lee was fantastic to deal with
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very pleased with the service professionals and the quality of service provided to fix our truck. They communicated effectively, were very professional and the truck looked like new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
There is one dent and paint scar on the inside of the door liner that wasn’t addressed and I overlooked on pick up that I regret. Whoever detailed for pickup did a Bad job cleaning the windshield.
Repair Quality - 4.5/5.0 -
Overall job was well done.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional team!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the beginning of the experience to the end, the team was professional and explained everything very clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks perfect - no one would ever guess it had been damaged. All the people I dealt with were great, Phil in particular - kept me updated regularly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast...Efficient...Addressed my questions and concerns...Polite and Professional.
Customer Service - 5.0/5.0 -
See previous notes
My Experience - 5.0/5.0 -
Great customer service, Lee took really good care of us. I am very happy with my vehicle’s repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were respectful and personable. I was notified of each thing they were doing with my vehicle, so communication is appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind and efficient. Would use them again but hope I won’t need them anytime soon.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lee and Charlene gave great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lee and Charlene gave me great customer service!