Gerber Collision & Glass - Longview/Nealy Way

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast...Efficient...Addressed my questions and concerns...Polite and Professional.

Customer Service - 5.0/5.0 -

See previous notes

My Experience - 5.0/5.0 -

Great customer service, Lee took really good care of us. I am very happy with my vehicle’s repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The employees were respectful and personable. I was notified of each thing they were doing with my vehicle, so communication is appreciated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very kind and efficient. Would use them again but hope I won’t need them anytime soon.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Lee and Charlene gave great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lee and Charlene gave me great customer service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a wonderful experience with Gerber Collision! They repaired my vehicle after it was damaged in a hit-and-run, and I couldn't be happier with the results. The quality of the repair is outstanding—my car looks like nothing ever happened. The entire team was professional, friendly, and kept me informed throughout the process. They made a stressful situation so much easier by taking great care of both my vehicle and me. Thank you for your excellent workmanship and outstanding customer service. I highly recommend Gerber Collision to anyone who needs quality repairs done right!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate my Insurance Company subjection on using you. My truck accident was July 10,2026 and my truck was taken in the shop on July 27,26. Everything was taken care for me. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for working with my Insurance company.

Customer Service - 5.0/5.0 -

Customer service was very helpful to me.

My Experience - 5.0/5.0 -

Amazing customer service, very helpful employees. The work performed was phenomenal!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend the Nealy Wy location in a heartbeat

Repair Quality - 5.0/5.0 -

The team did an excellent job and my car looks better than before the accident

Customer Service - 5.0/5.0 -

Everyone I talked to was honest, straightforward and helpful

Returned Clean

My Experience - 5.0/5.0 -

Very efficient and professional! Lee did an amazing job of assisting me at all times he deserves a ten and your receptionist is great !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The receptionist and Lee are excellent in customer service! Great friendly people!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Repairs were satisfactory

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’m very likely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and my car looks perfect

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service great results

Customer Service - 5.0/5.0 -

Great service