Gerber Collision & Glass - Lubbock/Loop 289
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Lubbock/Loop 289 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We we appreciate the quick service & the updates. Everyone was very friendly too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely will recommend
Repair Quality - 5.0/5.0 -
As soon as I entered door, I was greeted by Kelli. She had a genuine smile on her face, was ready to laugh. She was professional, competent, knowledgeable, and knows her role well. Next, I met with Nathan - he's my new hero. He explained everything that was going to happen to get me back on the road. Finally, Phillip kept me informed every step of the way. Additionally, my car was ready about 7 days earlier than projected date. I will definitely recommend Paceline to anyone and everyone whether I know them or they are strangers Thanks so much for the phenomenal customer service.
Customer Service - 5.0/5.0 -
phenomenal
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Repairs were sub par
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Actually I would rate my experience as excellent. I have been with Geico for over 25 years and Geico adjuster Nathan Son, Paceline employees Phillip Gonzales and Kelly Carpenter were the most polite employers ever experience. Geico is always excellent and Paceline I would the same.
Customer Service - 5.0/5.0 -
Higher than an 11.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you!
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job repairing my car. Did it in a timely manner and were nice and easy to talk to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with all work done even though thought QC should have found issues before me.
Customer Service - 5.0/5.0 -
100% satisfied with customer service Charles and Bryce were amazing and so was Kelly.
Returned Clean
My Experience - 5.0/5.0 -
Thank y'all so much for taking the time to repair my vehicle and also for the great customer service I received.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paceline did a great job on fixing my jeep, after my collision with a deer.