Gerber Collision & Glass - Lubbock/Loop 289

4.9 (2,687reviews)
98%
3412 W Loop 289,  Lubbock,  TX  79407

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Lubbock/Loop 289 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,687)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

As well as it can be done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love the people and convenient service

My Experience

Was GREAT to work with them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I've already called stating there are issues...still.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job paceline did. Will recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Im fully satsfied with the service. Will definetily come back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I dropped my car off on Wednesday, March 29th, I was told that the repairs would most likely be completed by Friday, March 31st or Monday, April 3rd at the latest. I did not get my car back until Friday, April 7th. I recognize that it is not the fault of Paceline that a certain part took longer than expected to arrive, however, this is not my primary grievance. My main issue is that the plastic trim just under the driver door was not put back onto my car properly (it is loose and not flush with the door). I will need to bring my car back to the shop to have this repaired. I will be out of town this weekend, so I am planning on bringing it back on Tuesday, April 11th.

Likely to Recommend

Repair Quality

Everything was good on the side they did the work on but than I looked at the other side and it looks like they had started to take the color off and sand it down. So now I have a big white scratch on it that was not their when I turned in the car to get it fixed.

Customer Service

Returned Clean

My Experience

I really appreciate y'alls services and y'alls communication with me and informing me on the whole process of my car repairs, y'all did amazing!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean