Gerber Collision & Glass - Lubbock/Loop 289
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Lubbock/Loop 289 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful people with whom to do business. Isac was my contact and he kept me informed throughout the entire process. The front desk staff, Jamie I believe, was outstanding. I dealt with Chad when I dropped my pickup off and was extremely impressed with him, also. The quality of the work appears well performed. In a word, excellent. I am happy to be blessed to have done business with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Isac was excellent. Kept me informed the entire time. Jamie (I think that's her name) at the front desk also wonderful
Customer Service - 5.0/5.0 -
See previous response
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Isac was excellent. Kept me informed the entire time. Jamie (I think that's her name) at the front desk also wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality is excellent. Although there are a few drops along the corners of my hood. Completely understandable.
Customer Service - 5.0/5.0 -
They Paceline representatives were very friendly, inviting, and easy to talk to.
Returned Clean
My Experience - 5.0/5.0 -
We were extremely satisfied with job that was done in such a timely manner. Thank you again ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
After picking up car seen something hanging down underneath, it was a tumbleweed and a tree branch lodged in middle of car. Who ever worked on body damage was to lazy to remove debris from underneath. I will never use this company again. My transmission is also slipping and the dipstick for transmission showed no fluid in system.
Customer Service - 2.0/5.0 -
The body work seems to be okay, The transmission seems to be slipping and hesitating when you stop and go. It had dead weeds and tree branch stuck underneath when I got home, It is like no one checked anything underneath vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful, especially the manager in the front, Isac, he's a 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the great customer service and professionalism.
My Experience - 5.0/5.0 -
I liked the text updates. Kept me from wondering! Everyone was professional!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
They didn't do a very good job on my car.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I liked how they sent text messages to keep me updated on the process of car. Unfortunetly when I got my car back I noticed the front door was unlevel uneven and the paint is peeling.
Customer Service - 4.0/5.0 -
Customer service was good.
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with all aspects of the work that was done for me by Paceline. The employees all were top notch. The most amazing thing is the repairs were completed in one day. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have the best customer service one could ask for
Customer Service - 5.0/5.0 -
Great customer service, excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Explaining service a little slower would be good.