Gerber Collision & Glass - Madison/Madison Blvd

4.8 (118reviews)
97%
9624 Madison Blvd,  Madison,  AL  35758

In operation 85 years.

Gerber Collision & Glass - Madison/Hwy 78 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (118)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting exceptional workmanship that left vehicles looking brand new. Repair quality received strong acclaim, with numerous customers noting flawless finishes and immaculate results. Communication was a standout strength, as customers appreciated timely updates via texts and calls throughout the repair process. Many repairs were completed ahead of schedule, reflecting commendable efficiency. A few customers noted areas for improvement, including occasional delays due to parts suppliers, instances where proactive status updates were lacking, and isolated concerns about incomplete repairs requiring return visits. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... service we received at Gerber was EXCEPTIONAL!!! The work that was completed was skillful. And the staff was friendly and the customer service ..." Read more
"... as if no incident occurred. Upon collection, both the interior and exterior of the vehicle were immaculate and looked outstanding. Overall, the team performed ..." Read more
"The work on my Lincoln was performed to my satisfaction and the work was completed ahead of scheduled. The ..." Read more
"The work you performed was beautiful - the right side of my car looks brand new!"
"Excellent work, very friendly, and came in below the estimate. Looks great. Could not be happier with their work."
"... on my Lincoln was performed to my satisfaction and the work was completed ahead of scheduled. The customer service was out standing and I would ..." Read more
"Gerber Collision has provided top tier customer service and immaculate work , in a timely fashion. 100% satisfied"
"Car was ready early, this time and the time before."
"... They also kept me updated during the process and finished my vehicle ahead of schedule !! Highly recommend!!" Read more
"A little long. But I fully understand its the fault of the parts supplier."
"Fantastic shop, great communication. My ford came back looking perfect and super clean cleaner than when I bought it highly ..." Read more
"... Collision & Glass. The work was completed on time and I received updates thru phone texts from Gerber of the progress. The staff was very professional ..." Read more
"... expected and you cant tell where the damage was. Great communication with updates in the work 100% recommend." Read more
"No issues. Communication was great."
"... friendly and helpful! They got me in quickly and they had great communication on the status of my repair." Read more

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My car looks precisely as it did before the accident! Great job! Five stars

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Tha ladies and gentlemen there were incredible

Returned Clean

My Experience

Very professional

My Experience

Excellent experience! Hats off to Blake and Larry! Both just a pleasure to work with. Slight issue upon pick up but Blake immediately jumped on it. Couldn’t be more satisfied.

My Experience

Your team at the workplace is awesome and the speed at which you repaired the car was unbelievable. Thank you guys for your great service.

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Gerber Collision and glasses gave me a perfect repair. It is almost new vehicle. Thanks for your prompt service and repair.

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Thanks for your prompt repair service

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My Experience

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They were very professional, and accommodating with my work schedule

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Outstanding operation and the best customer service i have seen in years. GREAT JOB.

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My Experience

Gerber Collision has provided top tier customer service and immaculate work , in a timely fashion. 100% satisfied

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My Experience

I appreciate the timely updates and the warm reception from the young lady at the desk.

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There is a film on the windshield and other windows that I can’t wash off. Will be calling you about this problem. .

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All the staff was professional and polite

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My Experience

Everyone was extremely friendly and helpful in every turn. When i had questions or any worries they were quick to respond and help in any way they could. Great business!

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Great people, the front desk lady was extremely helpful and straightforward with everything from rapair time, to even getting a rental. Great Business!

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