Gerber Collision & Glass - Mandeville

4.8 (5,506reviews)
96%
2501 Florida St,  Mandeville,  LA  70448

Gerber Collision & Glass - Mandeville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,506)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon return, often with perfect paint matching and meticulous attention to detail. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are repeatedly commended. A few customers noted areas for improvement, including occasional delays, isolated repair quality concerns, and requests for more proactive human communication rather than relying solely on automated texts.
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"... pleasure to do business with a company that cares and Gerber sets the standard!!!" Read more
"... my car. The area that was repaired looks perfect . The paint matched exactly to the color of my car. They gave an estimate of 10 days and I had my car ..." Read more
"You cannot even tell that the vehicle was damaged. Excellent work."
"... side mirrors and grille had numerous rock chips. The technicians did an excellent job of painting and replacing items to return my truck to a 'new' status." Read more
"... The truck came back looking great, and you can tell they really pay attention to detail and take pride in their work. The staff was professional, friendly, and made everything ..." Read more
"... at Gerber did an excellent job repairing my car. They texted me twice a week with updates on their progress. They promptly replied to any messages I sent. I was ..." Read more
"I received texts each day keeping up to date on the progress."
"... completed within the time frame estimated and I was updated on a regular basis on the status of the work. Great people working there. RC." Read more
"The team was great with communication about repairs and delays. They made this a great experience!"
"... every couple of days, which I really appreciated. Very professional, let met know what repairs were being done on my vehicle. The process didn't make me anxious ..." Read more

My Experience

Very happy with how I was given frequent updates about the progress on my vehicle. Much appreciated!!

Likely to Recommend

Repair Quality

Gerber produced quick results on my bumper repair. Looks brand new.

Customer Service

Likely to Recommend

Repair Quality

Great job on my vehicle

Customer Service

My Experience

The key to an exceptional experience is communication. Throughout my entire repair there was excellent communication with timely updates on the progress of the repair.

Likely to Recommend

No complaints

Repair Quality

Good job, good communication!!

Customer Service

Ms Becky was outstanding with timely communication.

Returned Clean

My Experience

I have used ya’ll before and have been very satisfied

My Experience

My Experience

My Experience

Great work completed before estimated date

Likely to Recommend

Always have and always will recommend to family and friends

Repair Quality

Extremely satisfied! Gerber was very helpful and went above and beyond through the entire process. I would recommend them to anyone!

Customer Service

Amazing customer service - always kept me aware of progress and time line

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m so happy! It looks newer than it was before! Thank you guys!

My Experience

The repair took a little bit longer than I expected but everything looks great. Thank you Brian for keeping me updated throughout the whole process. Great service!

My Experience

Getber did an excellent job contacting me, scheduling the repair and completing the work. Highly recommend.

My Experience

My Experience

The best experience in ever had

Likely to Recommend

Repair Quality

Best experience i ever had 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

⭐⭐⭐⭐⭐ I had a great experience with Gerber Collision & Glass. From start to finish, their communication was excellent. They kept me updated throughout the entire process, called to explain my options, and were always very thorough, patient, and understanding. When I picked up my vehicle, it looked great! I really appreciated how smoothly everything was handled and how informed they kept me along the way. The customer service and quality of work exceeded my expectations. Overall, an excellent experience, and I would definitely recommend Gerber Collision to anyone needing vehicle repairs!

Likely to Recommend

Repair Quality

Customer Service