Gerber Collision & Glass - Marco Island
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Marco Island Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt and attentive to our needs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I like Gerbers staff but my vehicle was returned to me unfinished, but they are working with me to get that situation rectified. Julie came up with a solution that will not involve a rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim and Patrick were able to "make it right" we were totally satisfied with the service in the end.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber’s Quality of service is superior to all others! The high standards of their collision repair leaves no trace a disaster occurred. The best personal attraction to Gerber is their honesty, top-notch communication, and warmth of their employees!,
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Calibration was Not included in the initial estimate—this resulted in a major inconvenience.
Customer Service - 5.0/5.0 -
The Customer Service employees are extremely friendly and very efficient
Returned Clean
My Experience - 0.0/5.0 -
I will bring the car back on Monday to show you that the repairs were not of high quality. They might be ok for a cheaper repair, but Gerber charged for very high quality. No offense intended.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
I call Julie because when I got home. I noticed that the passenger side lever was broken so she told me to come in Tuesday and have it checked. I think they did an excellent job otherwise thank you.
Customer Service - 5.0/5.0 -
Julie and Kim very helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0 -
Kim is super
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, knowledgeable, and efficient thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and courteous service. They did an amazing job. I would highly recommend them.
Likely to Recommend - 5.0/5.0 -
No doubts there!!
Repair Quality - 5.0/5.0 -
I have answered this already but I will repeat what I said at first. The Enterprise associate was professional, courteous and very efficient. A pleasure to work with. I rate him 5 stars!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
We used "that shop" for several reasons: it was convenient to our rental property; Gerber's reputation and location near our home; my Hyundai dealer recommended it.
Repair Quality - 4.0/5.0 -
I'm not qualified to judge the quality of repairs, only on how the car appeared
Customer Service - 3.5/5.0 -
We were told that the reason the repair wasn't done on time was because: "my insurance adjuster (Auto Owners) said it was OK to use aftermarket parts, they didn't work, so we had to order OEM parts". I called and asked my adjuster about this. The reply was "we do not accept aftermarket parts".
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They did a great job and communicated very well. Kim was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Patrick got the car right in and got repair done in 2 days. They did a great job.
Customer Service - 5.0/5.0 -
Kim was great to work with and the tech did a great job
Returned Clean
My Experience - 5.0/5.0 -
Timely service, friendly, helpful staff and excellent repairs. Thanks to all of you! Jerry and Terri Flagg