Gerber Collision & Glass - Marco Island

Likely to Recommend - 3.0/5.0 -

The Marco Island Gerber should have discovered the problem before returning the car to me

Repair Quality - 3.0/5.0 -

Our car was returned to us with defective turn signals so I am trying to get a Gerber shop here in Chicago to fix the problem.

Customer Service - 3.0/5.0 -

See prior comment

Likely to Recommend - 5.0/5.0 -

Yes they very friendly Thank you

Repair Quality - 5.0/5.0 -

Thank you for all your work do you did for me saturn ion

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very happy with the staff and repairs to my car would highly recommend to my friends and family

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful company

Customer Service - 5.0/5.0 -

Very helpful

Returned Clean

My Experience - 5.0/5.0 -

Excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks beautiful!

Customer Service - 5.0/5.0 -

The office staff were very courteous

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Our 2006 Sebring Convertible was repaired perfectly. James coordinated the whole process. Only downside was that I had to locate needed parts online (Wisconsin) and have them shipped.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Only issue, one side molding got cracked when painting was required. Item out if stock. I’ll keep looking for the replacement.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Would and have already highly recommend.

Repair Quality - 5.0/5.0 -

More than satisfied. From beginner to end, the service was superb. The mirror is perfect. Kim was so kind in driving me to the rental shop and getting a discount for the rental compliments of Gerber was a treat. Thank all of you. I am a grateful customer and will highly recommend you.

Customer Service - 5.0/5.0 -

Superb!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Prompt helpful pleasant and efficient service A pleasure to do business with you

Customer Service - 5.0/5.0 -

See previous answer

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Good service and good work

Repair Quality - 5.0/5.0 -

Great people to work with and knowledgable

Customer Service - 5.0/5.0 -

Same comment

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional and personable. Repairs done in timely fashion.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional and personable.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone at Gerber was most courteous. Kim and Jamie were both so kind. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

We dropped off the car on the 27th of March and it wasn't ready until the April 13th, way too long for a small fender bender, it was a inconvenience for use because we ended having to take the truck which cost us way more in gas for our travels

Customer Service - 4.5/5.0 -

It was good, but the customer service lady kept asking us about the rental car and we never had one at all and kept forgetting that we didn't

Returned Clean