Gerber Collision & Glass - McMinnville

4.7 (2,502reviews)
95%
110 NE Hwy 99 W,  Mcminnville,  OR  97128

In operation 81 years, 9 years at this location.

Gerber Collision & Glass - McMinnville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,502)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with frequent text updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the extra touches such as interior cleaning, exterior washes, and home delivery of vehicles. A few customers noted areas for improvement directly from their comments, including inconsistent communication in some cases, occasional delays, and minor quality oversights such as incomplete courtesy items or cleanliness concerns upon vehicle return.
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"... excellent. All employees were friendly and professional. The repair work was great! Would come back if needed and will recommend to friends." Read more
"You went beyond the call on everything but this survey, which I called to tell you I couldn't ..." Read more
"Fine craftsmanship in a timely manner, with a friendly staff"
"Customer service is top-notch they went above and beyond"
"Repairs were done quickly and efficiently. My car looks brand new again. Customer service was amazing! Very thankful for Gerber"

My Experience

It was done great. Just needs to go back and correct miss aligned rear carrier. Everyone was great and very courteous.

My Experience

As I posted on Facebook— you took me under your wing, made me feel comfortable and safe. Outstanding value and customer service ! I will recommend you to my clients and friends .Thank you!

My Experience

Kim was very helpful by updating me every Tuesday and Thursday, as well as other times in between. I got my SUV back today and, so far, everything seems great with the car.

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Kim was great at communicating through the whole process

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Lorenzo did a really great job in handling my small ad hoc painting job.

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Returned Clean

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My Experience

The team was very professional and knowledgeable, which made the entire process comforting and go smoothly. They were quick and efficient with getting the job done and left the outside and inside of my vehicle cleaner than when I brought it in! Will recommend to others! We truly appreciate the entire team at McMinnville Gerber!

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Returned Clean

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Great service great people great price.

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Great people

Returned Clean

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My Experience

Amy Meacham The group in McMinnville was fantastic. QTA and great communication. 10/10 would recommend them. My only prior experience (not there) was… less than 1. It felt great to be communities with and met with positive energy through this process.

My Experience

Love my clean car back. Job was done well but Communization was sparse, was told sometimes they would call but didn’t. The hole process took too long.

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For certain repairs it’s great, like body and glass, not electric or battery.

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Sporadic communication, said they would call back in certain day and then not , and sporadically return calls. Job took weeks and weeks.

Returned Clean

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My Experience

Gerber was wonderful. They did excellent work on my Toyota Camary. They were polite and texted me with updates. When I got the text my car would be done at 4:30, I was so excited because it was 5 days early. If you need work done call Gerber!! Teresa Hansen

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My Experience

Kim at the McMinnville office was amazing! The whole process was very smooth, quick and professional. I appreciated the extra lengths they went to vacuum and wash my car and to set up a rental for me while I was waiting for my car to be repaired. They did great work! Thank you to everyone involved!!