Gerber Collision & Glass - Newberg

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great company, excellent communication

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I appreciate the consistent communication in regard to where they were with the repairs and texts messages on the approximate completion date.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your staff was excellent. I am hearing a strange rattle, hope there isn't still a piece of deer flopping around under the car somewhere.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'am hearing a rattle that I don't remember before I hit the deer.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Happy and surprised at how quickly you got my car in and also fixed it. Well under the two week possible time frame.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good communication and great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very pleased with the repair that was done and the fact that I was kept informed of the progress through out the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and very accommodating customer service.

Customer Service - 5.0/5.0 -

They were so accommodating to my need to get the car fixed while I was out of town for a month. Friendly and welcoming. As well as efficient.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber Collision rates a 20 out of 10, just amazing and can offer to comment more. I had been in the insurance claims business as a manager so I know awesome service and skills like they have.

Likely to Recommend - 5.0/5.0 -

And I already have done so to two neighbor friends.

Repair Quality - 5.0/5.0 -

Very thorough, efficient and customer oriented from the front desk to the techs and manager. My repair was also completed days ahead of schedule. Gerber shuttled me to and from the rental car company. Even beyond expectations they washed my car, wiped it down inside and vacuumed it. Amazing.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We had a hard truck to fix and your guys went above and beyond to get it fixed for us in time for us to use it.

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Reparación incompleta y comunicación limitada durante el proceso de reparación

Customer Service - 5.0/5.0 -

La atención del personal de oficina fue excelente pero del taller es insatisfactorio

Returned Clean

Likely to Recommend - 5.0/5.0 -

Best place around here!!

Repair Quality - 5.0/5.0 -

Very good communication on the progress of the repair.

Customer Service - 5.0/5.0 -

Very friendly and knowledgeable staff, thank you.

Returned Clean

My Experience - 5.0/5.0 -

The entire team I worked with were wonderful, having never had an accident before. I had lots of questions, they answered them to help me understand the process. They work together with the car rental company seamlessly. They kept me informed of everything and if I had a question I called them. I hope I never need them again with an accident but if I do have an accident again I will definitely use them to repair my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent workmanship and customer service!! I would come here again!!

Customer Service - 5.0/5.0 -

Excellent customer service!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team is professional

Customer Service - 5.0/5.0 -

Amanda is the best!

My Experience - 5.0/5.0 -

I appreciate the customer service and the attention to detail.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0