Caliber - Keizer

4.8 (2,379reviews)

96%

(503) 304-1159

5350 River Rd N, Keizer, OR 97303

96%

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5350 River Rd N
Keizer, OR 97303

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About Caliber - Keizer

See Photos

5350 River Rd N
Keizer, OR 97303

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

BMW

Ford

I-Car

Call

Website

Reviews (2,379)

Sort By:
Newest
Rating

1,929 Customers Rated

5 Stars

72% Complete

(1713)
4 Stars

5.5% Complete

(132)
3 Stars

1.3% Complete

(30)
2 Stars

1.3% Complete

(31)
1 Star

0.3% Complete

(8)
< 1 Star

0.6% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting excellent communication through regular text updates and daily progress reports. The repair work consistently exceeds expectations, with vehicles often looking brand new or better than before. Customers appreciate the professional, friendly, and helpful staff who make stressful situations easier. Timeliness is a major strength, with repairs frequently completed days or weeks ahead of schedule. Additional touches like thorough cleaning, detailing, and washing are frequently mentioned as pleasant surprises that demonstrate genuine care for customers.

Select to learn more

Service Quality
Timeliness
Communication

"... satisfaction with the repairs done to my car. The quality of work exceeded my expectations, and I truly appreciate the professionalism, attention ..." Read more

"Calliber Collision did an excellent at leaving my car looking as if nothing happened to it. The workers there are super friendly and helpful. ..." Read more

"Best side mirror in the State of Oregon now. Car looks real pretty. The folks at Caliber had my car ready to roll in under 48 hours. They even took the time ..." Read more

"... my vehicle, and when they expected it to be done. Caliber Collision did an excellent job repairing my vehicle. I was very impressed with the friendliness as well ..." Read more

"It was absolutely amazing and it looked just like the first day i bought it, brand new. Thank you very much. 1010 would recommend."

"Quick and ahead of schedule"

"Two days earlier"

"This is my second time using them and my repair was done before the time we thought it would be ready."

"It was ready 10 days earlier than estimated!"

"Early completion"

"Received text messages on progress of car which was really nice!"

"... a number of times. They do excellent work and are great at communicating the progress on a nearly daily basis." Read more

"Very happy with the service, outcome, communication, and extras they did to make my car nice for me. ..." Read more

"Quick but quality work. Very communicative throughout the entire process!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... satisfaction with the repairs done to my car. The quality of work exceeded my expectations, and I truly appreciate the professionalism, attention ..." Read more

"Calliber Collision did an excellent at leaving my car looking as if nothing happened to it. The workers there are super friendly and helpful. ..." Read more

"Best side mirror in the State of Oregon now. Car looks real pretty. The folks at Caliber had my car ready to roll in under 48 hours. They even took the time ..." Read more

"... my vehicle, and when they expected it to be done. Caliber Collision did an excellent job repairing my vehicle. I was very impressed with the friendliness as well ..." Read more

"It was absolutely amazing and it looked just like the first day i bought it, brand new. Thank you very much. 1010 would recommend."

"Quick and ahead of schedule"

"Two days earlier"

"This is my second time using them and my repair was done before the time we thought it would be ready."

"It was ready 10 days earlier than estimated!"

"Early completion"

"Received text messages on progress of car which was really nice!"

"... a number of times. They do excellent work and are great at communicating the progress on a nearly daily basis." Read more

"Very happy with the service, outcome, communication, and extras they did to make my car nice for me. ..." Read more

"Quick but quality work. Very communicative throughout the entire process!"

Francis (Nissan owner) reviewed 8/3/26

Clint (Ford owner) reviewed 8/3/26

Jennifer (Audi owner) reviewed 8/3/26

Marne (Jeep owner) reviewed 8/3/26

Theresa (BMW owner) reviewed 7/31/26

Caliber Collision took fantastic care of my car. They were very understanding when repairs were put in hold while I fought with the insurance companies and got the work done once given the go ahead as quick as they could. James kept up great communication and Collin did fantastic body work. They went the extra mile and delivered the vehicle to my home because of timing issues to pickup on a Friday evening- making sure I got my vehicle back for the weekend. 10 outta 10 guys!! This is why I only go to Keizer Caliber Collision for my vehicles.

Jacklyn (Volkswagen owner) reviewed 7/31/26

Briseyda (BMW owner) reviewed 7/30/26

Ltcol Ralph (Honda owner) reviewed 7/27/26

Marne Lorenzen was wonderful; she gave us personal, caring attention.

Leandra (Hyundai owner) reviewed 7/23/26

Excellent service

Friendly service, kept me updated on the status of repair and accommodating with my schedule.

Excellent, friendly and answered all my questions and provided me with a ride home after dropping my car off.

Lynnette (Hyundai owner) reviewed 7/22/26

William (Kia owner) reviewed 7/22/26

They process was easy. Good communication. Car looks good

Tim (Hyundai owner) reviewed 7/22/26

Marne and the staff were great to work with. I received constant updates, the repairs were done timely and my car looks great.

Marne was great. Got lots of updates and everyone was friendly

Wayne (Toyota owner) reviewed 7/22/26

It looks like when I got it new. Very satisfied.

just like when I got it great job.

It was like when I bought it great job

Benita (Honda owner) reviewed 7/20/26

I would recommend Caliber to my family and friends. From the beginning to the end, the staff was friendly and respectful at a difficult time that I so needed. Thank you everyone 💓

Anita (Subaru owner) reviewed 7/20/26

Edwin (Toyota owner) reviewed 7/20/26

This is the second time I have had my vehicle worked on here. The first time i had to bring it back due to damage caused to part of my car while at the shop. The shop took care of it, but that left me uneasy of coming back. My wife convinced me to choose it again, because she had a good experience. The damage was more than likely caused by Caliber Glass when they replaced the windshield.

Suzanne (Hyundai owner) reviewed 7/16/26

I found that the updated text I received on the process of the repairs were very informative and helpful. I had peace of mind the whole way through the repairs needed on my vehicle.

Carlos (Subaru owner) reviewed 7/13/26

Elizabeth (Chrysler owner) reviewed 7/10/26

Emily (Toyota owner) reviewed 7/9/26

Everyone was super respectful and did an amazing job communicating i want to thank everyone for working hard and making it the fast and easiest transition possible

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Keizer

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Keizer

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,379)

1,929 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0