Caliber - Keizer

4.8 (2,377reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,377)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting excellent communication through regular text updates and daily progress reports. The repair work consistently exceeds expectations, with vehicles often looking brand new or better than before. Customers appreciate the professional, friendly, and helpful staff who make stressful situations easier. Timeliness is a major strength, with repairs frequently completed days or weeks ahead of schedule. Additional touches like thorough cleaning, detailing, and washing are frequently mentioned as pleasant surprises that demonstrate genuine care for customers.
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"... satisfaction with the repairs done to my car. The quality of work exceeded my expectations, and I truly appreciate the professionalism, attention ..." Read more
"Calliber Collision did an excellent at leaving my car looking as if nothing happened to it. The workers there are super friendly and helpful. ..." Read more
"Best side mirror in the State of Oregon now. Car looks real pretty. The folks at Caliber had my car ready to roll in under 48 hours. They even took the time ..." Read more
"... my vehicle, and when they expected it to be done. Caliber Collision did an excellent job repairing my vehicle. I was very impressed with the friendliness as well ..." Read more
"It was absolutely amazing and it looked just like the first day i bought it, brand new. Thank you very much. 1010 would recommend."
"Quick and ahead of schedule"
"Two days earlier"
"This is my second time using them and my repair was done before the time we thought it would be ready."
"It was ready 10 days earlier than estimated!"
"Early completion"
"Received text messages on progress of car which was really nice!"
"... a number of times. They do excellent work and are great at communicating the progress on a nearly daily basis." Read more
"Very happy with the service, outcome, communication, and extras they did to make my car nice for me. ..." Read more
"Quick but quality work. Very communicative throughout the entire process!"

My Experience

Caliber Collision took fantastic care of my car. They were very understanding when repairs were put in hold while I fought with the insurance companies and got the work done once given the go ahead as quick as they could. James kept up great communication and Collin did fantastic body work. They went the extra mile and delivered the vehicle to my home because of timing issues to pickup on a Friday evening- making sure I got my vehicle back for the weekend. 10 outta 10 guys!! This is why I only go to Keizer Caliber Collision for my vehicles.

My Experience

My Experience

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My Experience

Marne Lorenzen was wonderful; she gave us personal, caring attention.

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Excellent service

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Friendly service, kept me updated on the status of repair and accommodating with my schedule.

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Excellent, friendly and answered all my questions and provided me with a ride home after dropping my car off.

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Returned Clean

My Experience

They process was easy. Good communication. Car looks good

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My Experience

Marne and the staff were great to work with. I received constant updates, the repairs were done timely and my car looks great.

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Marne was great. Got lots of updates and everyone was friendly

My Experience

It looks like when I got it new. Very satisfied.

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just like when I got it great job.

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It was like when I bought it great job

My Experience

I would recommend Caliber to my family and friends. From the beginning to the end, the staff was friendly and respectful at a difficult time that I so needed. Thank you everyone πŸ’“

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This is the second time I have had my vehicle worked on here. The first time i had to bring it back due to damage caused to part of my car while at the shop. The shop took care of it, but that left me uneasy of coming back. My wife convinced me to choose it again, because she had a good experience. The damage was more than likely caused by Caliber Glass when they replaced the windshield.

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My Experience

I found that the updated text I received on the process of the repairs were very informative and helpful. I had peace of mind the whole way through the repairs needed on my vehicle.

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Returned Clean

My Experience

My Experience

Everyone was super respectful and did an amazing job communicating i want to thank everyone for working hard and making it the fast and easiest transition possible

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Communication between Caliber and me the customer.