Caliber - Woodburn Or

4.8 (116reviews)
97%
2333 N Pacific Hwy,  Woodburn,  OR  97071

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (116)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond expectations. Regular progress updates via calls and texts were frequently highlighted as a standout feature, giving customers peace of mind throughout the repair process. Timeliness was another key strength, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior detailing was a pleasant and recurring surprise that delighted many customers. A few customers noted areas for improvement directly in their feedback, including clearer communication around uncovered repairs, occasional delays in parts, and minor finishing details such as window cleanliness. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"... issues with. they did a great job, at this location they went above and beyond." Read more
"Caliber collision did a wonderful job on my car!!! It looks so wonderful! I would recommend it to everyone!"
"Fabulous service from the staff and beautiful repair!"
"... through State Farm it led me to caliber collision. They gave my my car back better than we left the car, and the car looks so good. They went all the way ..." Read more
"... communicated extremely well and were really honest. They did an amazing job overall and everything was done in a timely manner." Read more
"It was finished sooner than i expected."
"Great service. Great communication and car was done early. The work was top notch."
"It was ready before!"
"They didnt promise early but they did early."
"... really honest. They did an amazing job overall and everything was done in a timely manner." Read more
"The whole process was done very well and quick. The communication was great. When my car was returned, it exceeded my expectations. ..." Read more
"Their communication with was on point they kept me in the know every step of the way"
"From start to finish they were texting me all the way thru. Trusted them completely and had no worries"
"I appreciate all the updates in the process of fixing my car"
"Staff communicated extremely well and were really honest. They did an amazing job overall and everything was ..." Read more

My Experience

Everyone at Caliber were great.They answered my questions and kept me updated daily. I was very pleased with this experience.

Likely to Recommend

Great job

Repair Quality

Looks great

Customer Service

Excellent service

My Experience

The repair looks perfect. What we weren't expecting was the complimentary cleaning. I truly did not recognize the car in the parking lot. Wonderful staff guided us through our claim. The whole experience was great!

My Experience

Thank you to Caliber for keeping us updated about the progress of our vehicle repairs every step of the way. Top notch service by your team! Highly recommend.

Likely to Recommend

Will highly recommend Caliber! Great experience.

Repair Quality

We were extremely happy with the repairs to our truck!

Customer Service

If I could give you more than a 10 I would! Top notch communication and positive attitude. Really appreciate the fact that the texts I got about the status of our truck was from a human, not auto generated. So professional and friendly! Great experience.

Returned Clean

My Experience

5 stars for Caliber. They were timely with updates, did a professional repair and bonus, cleaned and detailed car!

Likely to Recommend

Repair Quality

I was very impressed how much work they did to my car and how fast they got there job done. They had an estimated day when the car was supposed to be ready, but I was mind blowing that I got two weeks in advance that my car was ready to go!

Customer Service

Returned Clean

My Experience

As 20 years as a Claims Adjuster and Claims Manager I have never found a repair shop as superior as Caliber from beginning to completion from keeping me informed as to their progress to completion.

Likely to Recommend

I am telling and showing every one of my family and neighbors.

Repair Quality

I did send a previous accolade but maybe didn’t go thru. I am so pleased with the care and craftsmanship and have told everyone I have been in contact with. I will stop by and get some cards to pass out here at Woodburn Senior Estates as I previously stated, my 20 years as an insurance adjuster and claims manager never experienced such care, communication and quality workmanship.

Customer Service

I did send a previous accolade but maybe didn’t go thru. I am so pleased with the care and craftsmanship and have told everyone I have been in contact with. I will stop by and get some cards to pass out here at Woodburn Senior Estates as I previously stated, my 20 years as an insurance adjuster and claims manager never experienced such care, communication and quality workmanship.

My Experience

Likely to Recommend

Repair Quality

My car looks new again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did great job and cleaned the truck complimentary.

Likely to Recommend

They are ok

Repair Quality

Good service and nice complimentary cleaning, but more than quoted and took longer than they first said

Customer Service

They very very professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job I hope dont have problems in the future with the parts , I’m happy with the job 👍

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

So far the work appears to be done well. However, when I was pushed to Mon (OK), I wish I had a time frame to epect the work to be done. Caliber comes hightly recommended.

Likely to Recommend

see prior comment.

Repair Quality

My temperature control is broken - this was missed during your procedures. I am assuming that you will not be responsible for fixing this since it was missed. In this heat why would I be blowing hot air? The mechanic turned it off and did NOT understand why it was in - should have contacted me at this time. Please let me know if you are going to fix this.

Customer Service

See prior comment.

Likely to Recommend

Repair Quality

Customer Service