Caliber - Woodburn Or

4.9 (89reviews)
98%
2333 N Pacific Hwy,  Woodburn,  OR  97071

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (89)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and attentiveness throughout the repair process. Timely completion - often ahead of schedule - was frequently highlighted as a standout strength. Customers also appreciated proactive communication via texts and calls at every stage. The complimentary interior and exterior detailing was a recurring pleasant surprise. A few customers noted areas for improvement, including occasional communication gaps regarding uncovered repairs, minor finishing issues, and ensuring windows are properly cleaned before vehicle return - all reflecting direct customer observations.
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"... issues with. they did a great job, at this location they went above and beyond." Read more
"Caliber collision did a wonderful job on my car!!! It looks so wonderful! I would recommend it to everyone!"
"Fabulous service from the staff and beautiful repair!"
"They went above and beyond! I am really happy with how my car turned out!"
"My car looks brand new! I was surprised and satisfied with all work they did! And they even detailed my ..." Read more
"It was finished sooner than i expected."
"Way ahead of schedule!"
"They didnt promise early but they did early."
"Great service. Great communication and car was done early. The work was top notch."
"Ready before estimated finish date"
"Great service. Great communication and car was done early. The work was top notch."
"Staff communicated extremely well and were really honest. They did an amazing job overall and everything was ..." Read more
"Their communication with was on point they kept me in the know every step of the way"
"From start to finish they were texting me all the way thru. Trusted them completely and had no worries"
"... staff in every way. Extremely friendly and prompt. Clear, open communication. Highly recommend Woodburn location. They were AWESOME" Read more

My Experience

Keeping the customer informed of the repairs being done on your vehicle wonderful customer service keep up the good work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and did exactly what was needed. Thank you!

My Experience

Just wanted to say thank you—great job.

My Experience

Janissa was fantastic and so was rocky, they kept me informed about the repairs, this is the third caliber and always satisfied, you do good work i will tell others about your work

Likely to Recommend

I trust them to do the best job, they are very honest and up front

Repair Quality

All of the staff was extremely supportive and knowledgeable and very friendly, this is the third Caliber I have used, this was good one

Customer Service

Was not involved with them, but my truck looks fantastic,

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Awesome customer service

Returned Clean

Likely to Recommend

Repair Quality

It looks brand new.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

La verdad salí muy feliz con los resultados de mi carro un muy buen trabajo la verdad excelente!!

Likely to Recommend

Repair Quality

My car looks really nice people there are really friendly

Customer Service

Returned Clean

My Experience

Every part of our experience was stellar! Excellent repair, communication, and friendly customer service. Janessa and Rocky were great to work with and our Forester looks good as new. Also very nice to have the car washed and detailed. 5 stars for all departments!

Likely to Recommend

At this point very satisfied I will go back if my car need work body and of course I will recommend it.

Repair Quality

Work was fast and professional.

Customer Service

Work was fast and professional.

Returned Clean

Likely to Recommend

As stated before,, excellent job on this

Repair Quality

A couple of small things to take care of but overall Great Job!

Customer Service

Second to none!

Returned Clean

My Experience

You have a great crew working there.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Timing was great, paint was awesome and Having it polished was super. A little of over spray on the inside door from what I would assume was primer or something but overall happy

Customer Service

My Experience

A great example of a wonderful staff getting someone through a tough situation. I couldn't be happier.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks brand new! I was surprised and satisfied with all work they did! And they even detailed my car on the inside! My car has never been so clean! I will be recommending to friends and family!

Customer Service

They let me know updates throughout the whole process

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and my vehicle looks great! The extra wonderful bonus was getting a sparkly clean vehicle upon pickup.

Customer Service

Returned Clean

My Experience