Caliber - Tualatin

4.8 (2,707reviews)
96%
10075 SW Tualatin Sherwood Rd,  Tualatin,  OR  97062

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,707)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking like new or better than before. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely recognized for their friendliness, professionalism, and willingness to go above and beyond. A few customers noted areas for improvement, including occasional final detailing inconsistencies, coordination challenges with insurance or rental companies, and rare instances where repair quality did not fully meet expectations - all drawn directly from customer comments.
Select to learn more
"... with. They kept me updated throughout the process, finished the repairs quickly, and my car looked great when I picked it up. Everything went smoothly, and ..." Read more
"Excellent work! My vehicle looks flawless."
"The repair was done perfectly, you cant tell where the work was done."
"Excellent repair job, completed in timely fashion, and outstanding communication."
"... on a single door through an insurance claim, but ended up with even more scratches than I came in. My car had only 7k miles on it and was unwashed. ..." Read more
"Faster turnaround than I expected"
"... communication throughout the repair process and we were thrilled to get our vehicle back earlier than promised and in showroom condition. You exceeded all our hopes ..." Read more
"It was finished earlier than expected. They even offered to drive my car to my home."
"Took a little while to get the job done, but as always unfortunately a job well done."
"Quick, honest, reliable work! Great customer service!!"
"Great communication about the status of the repairs."
"Very professional and excellent communication during repair."
"... free and efficient. Accidents are no fun, Calliber walked me through the process and kept me posted on every step. Employees are all top notch!" Read more
"... issues early on between Caliber and State Farm — and Caliber asked me to make calls and follow up, even though I dont think that should have been my ..." Read more

My Experience

Great service Great follow thru Great communication Great results Alex was Great too

My Experience

Thank you for your genuine kindness and prompt service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Brian has been very helpful and should be commended. He probably already is!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me advised of progress. The repair is perfect.

Customer Service

See first comments.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exceptional work and unmatched service! The complete team at Caliber Collision was very friendly and welcoming! Alex at Caliber Collision provided the absolute best customer service experience I’ve ever had. He was in constant contact with daily updates and went above and beyond by taking care of several issues that were not being addressed. He made sure everything was handled properly and stress-free. The craftsmanship is flawless, and the commitment to the customer is 15/10 ! Thank you Alex and Caliber Collision! Highly recommend!

My Experience

Easy check in/check out. You worked on it with diligence, great daily communication. Everyone at Caliber is kind, and professional, but they also seem to love and enjoy being there... The car looks amazing. Thank you, Joe

Likely to Recommend

Repair Quality

Great job! BC, and Alex were very good to work with. Job was done quickly and the car looks beautiful!

Customer Service

Thumbs up

My Experience

From start to finish every team, member was exceptional. Clear focus on customer service. Making sure we were informed at every step what was happening and doing everything possible to help return our car to us as quickly as possible. We couldn’t be more delighted with the work that was done or the experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I think the thing i like the most is that it’s perfect. I’m no longer worried about safety, and the bumper systems crumple zone is back to standard, as well aesthetically correct. Paint match looks great!

Likely to Recommend

Definitely will be bringing my auto issues in future.

Repair Quality

You guys came recommended by a neighbor, and you definitely lived up to the reputation.

Customer Service

I like the texting of updates. No guess work.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service