Caliber - Salem Or - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything is great but after getting it home and having a chance to really look it over, the paint on the driver's side where it was repainted seems to be a darker, more sparkly color. It's just doesn't match the rest of the car. I'm note sure if it's because the other paint is 2018 and this is new, just something I noticed. But, everything else is fantastic. I really appreciate the detail inside as well.
Customer Service - 5.0/5.0 -
Perfect. Great communication. Tawny was great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Very good job
Returned Clean
My Experience - 5.0/5.0 -
Very quickly done and great customer service thank you so much for making it a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Fast and accommodating
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks. Van looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
In the past they were amazing. Did great work. And we're quick. They've always had great customer service. After this trip I would be hesitant to recommend the place based solely on time it took
Repair Quality - 3.0/5.0 -
The repairs were good. The time was not. I was told it would be done Monday. Monday came around, it wont be done until Tuesday. Tuesday came around, it won't be done until Wednesday. That continued until Friday. Thankfully the manager removed the guy that was initially doing the repairs. Unfortunately, it came across as the guy quoted my insurance crazy high on labor, knowing it wouldn't take that long. And he was milking it. I don't know if that's what happened but that's what it felt like.
Customer Service - 5.0/5.0 -
Everytime I called they were amazing. Apologized a million times for how long it was taking
My Experience - 5.0/5.0 -
The car was amazing, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tawny was very helpful and supportive throughout the process. Gave enough updates and always answered my questions when I called.
Likely to Recommend - 5.0/5.0 -
Yes I will recommend to friends
Repair Quality - 5.0/5.0 -
Excellent. work, good customer service and they keep me informed of the progress of the repairs. I highly recommend Caliber collision.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Nick Johnson was very professional and extremely helpful. He gave a complete explanation of the work that needed to be done. He kept me informed daily about the progress of the repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The ladies in the front are very pleasant and helpful. Everything was easy. I took my car in and dropped it off and there was a rep from Enterprise there to take me to his office and pick up my rental. Tauny called me today and said my car was ready to pick up, but for something she would go over with me, when I got there. I took my rental in and left it and she showed me a small part on the bumper cover had not come in, as she told me, they didn’t want to hold up the delivery, so she would come to my office or home when it came in and install it for me. everything went smoothly and they delivered my car a week early, as saved my insurance co half of the rental cast. Excellent.
Likely to Recommend - 3.5/5.0 -
Other than the nonexistent clean up the work quality seems good so far
Repair Quality - 3.5/5.0 -
The roof repair has been great so far
Customer Service - 5.0/5.0 -
Nick did a great job keeping me updated
Returned Clean
My Experience - 5.0/5.0 -
Tawny did an outstanding job representing Caliber Collision, and the repair technicians also did a phenomenal job making the necessary repairs to my view manner I’m.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were quick to get me in, and got it done well and well before the original estimated completion date. So I am very pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick to get my vehicle in, and did the job quickly and and well.
Customer Service - 5.0/5.0 -
I am quite happy.
Returned Clean
My Experience - 5.0/5.0 -
I’m better satisfied with the job tanks