Gerber Collision & Glass - Mechanicsville
In operation 85 years.
Gerber Collision & Glass - Mechanicsville VA offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were all very courteous and friendly and knowledgeable. The car was completed much earlier than expected ; it looks so good where repairs were made. I'm very satisfied with the entire experience..Thank you,Gerber Collision..
My Experience - 5.0/5.0 -
My repairs were done in a timely manner and I am completely satisfied with the work that was done to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for going above and beyond! We appreciate you guys!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The auto texts were confusing at times. I really appreciated how clean my truck was when I picked it up.
Customer Service - 5.0/5.0 -
People were always courteous and helpful.
Likely to Recommend - 3.5/5.0 -
Im not sure about this location. I've had another car that's been worked on in another state and was satisfied with the results. But this time, im not.
Repair Quality - 2.0/5.0 -
The bumper portion that's close to the wheel, its paint job or the bumper itself isn't flash with the rest of the car. It has sharp pointy edges on both sides. As well as lines on the top of it. The quarter back passanger side window tint had a bubble, as well as that areas interior rubber is partially cut. There also seems to have some possible bubbling on the bottom portion of the back glass. These were things that was in perfect condition prior to. As well as some scufs on the inner body of the trunk. The paint and welding on right side is also not clean. Just looks very poorly done. And there seems to be something like rubber? Loose on the bottom of the car near the muffler. I also hear wind coming in or out once I go above 35+ mph, as if a window was cracked open. Im not sure whats going on
Customer Service - 5.0/5.0 -
The two ladies in the front where a great help in answering all questions
My Experience - 5.0/5.0 -
Excellent job very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As with my answers throughout this survey, I will continue to recommend Gerber Glass & Collision 100%.
Repair Quality - 5.0/5.0 -
Excellent care and communication from beginning to end on what stage my vehicle is in and the estimated time of completion. My car looks beautiful and clean. I appreciate Gerber Collision & Glass. If I ever need this kind of service again, I'll definitely go back there!
Customer Service - 5.0/5.0 -
Excellent communication throughout this process! Thank you so much for making this damage easier to handle.
Returned Clean
My Experience - 5.0/5.0 -
Estimated time of repair was spot on. Delivered as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Estimate was accurate. Timing estimated to complete repair was accurate. Highly recommended to anyone needing body repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very happy with completed repairs
Repair Quality - 5.0/5.0 -
Car repair looks great! Great communication throughout the process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff members were very courageous and helpful.
My Experience - 5.0/5.0 -
Quick, efficient, great work and very professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
New manager is awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The new manager is awesome. They did an awesome job of my truck and they really kept me informed through the process.
Customer Service - 5.0/5.0 -
Awesome job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick friendly service. Provided great updates.