Gerber Collision & Glass - Moore

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you so much for repairing my car. You had it ready before your estimated date of completion and saved me over $500 on my car rental. You supplied a ride for me to Enterprise car rental.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am so happy to have my car repaired. It drives and looks like a brand new car. Thank you again for your service!

Customer Service - 5.0/5.0 -

Paige kept me well informed every Tuesday and Thursday which made me feel very appreciative.

My Experience - 5.0/5.0 -

I thought the whole experience went really well. Everyone was nice and informative. I received texts to update me on progress so I wasn’t in the dark. I would recommend Gerber to anyone needing the services they provide!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I explained to them my problem and she agreed on the part I needed. Gave me an estimate. I agreed with the estimate. I had to wait till the next day for the part to come in the next day it was quick. I didn’t even have time to get bored in the waiting room. Thank you. It was a good experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a quick install and the noise problem with my car was resolved. I was happy.

Customer Service - 5.0/5.0 -

The lady was very nice and was a huge help.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

First let me say “Outstanding Customer Service!”, both from a professional and friendly customer atmosphere. I was totally impressed with the timely daily updates with the stages of repair and disassembly. I received my finished vehicle ahead of schedule and found everything completed as was agreed upon from the start with no surprises. I would also like to thank whoever cleaned the interior of my truck. It’s has never looked so good! Thanks again and I would be more than happy to give Gerber Collision & Glass an A+ for their repair to my truck and the customer service I received.

Likely to Recommend - 5.0/5.0 -

Totally would recommend them to my friends and family. As stated before, I would give them an A+ rating.

Repair Quality - 5.0/5.0 -

From start to finish, I was totally impressed with Gerber Collision & Glass’s professional and friendly service. They got my vehicle in right away and had all of the repairs completed ahead of schedule. I was also thankful each day to receive updates for all of the repair stages that my truck had completed. I would gladly give them an A+ rating on their final paint and repair that they completed on my truck.

Customer Service - 5.0/5.0 -

Just like my previous comments given, truely professional and friendly customer service.

Likely to Recommend - 5.0/5.0 -

Have used Gerber every time and have referred others.

Repair Quality - 5.0/5.0 -

Amazing service and communication. They are honest and stick by their work.

Customer Service - 5.0/5.0 -

Communicated throughout the entire process

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

9, you gotta take the hint and stop asking me about the survey.

My Experience - 5.0/5.0 -

We had a great experience with everyone from the front counter to the adjusters. Thanks for getting our car in and out so quickly. Hope we don't need you, but if we do we will definitely use Gerber again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Best shop ever! Not only did they fix my car but when I got it back it was fully detailed inside and out. Really friendly people and hopefully I don't need them again but God forbid something else happens to my car they'll be who I'll go back too.

Likely to Recommend - 2.5/5.0 -

Depends on the location

Repair Quality - 2.0/5.0 -

None of the body lines match up and the front bumper was damaged when it was removed and no longer attaches correctly **opposite side of the original damages**

Customer Service - 3.5/5.0 -

I am not satisfied with anything out of the Moore location however at the Bethany location Tyler was very helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The communication was wonderful. Everyone was so nice and willing to help explan things so I can understand everything going on!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service great customer service very satisfied with the work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

David was very nice and communicated with me throughout the whole process. Very nice people here and made me feel very comfortable. My car was as good as new and I am glad I chose this place for service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I liked the way you do business, you update me every week and my car looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0