Gerber Collision & Glass - Moore

My Experience - 5.0/5.0 -

Excellent customer service from start to finish. Everyone was kind and very efficient. My car was fixed much quicker than I anticipated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Thr customer service was fantastic. Everyone was very kind and informative. The customer service rep in the office was very sweet & thorough in her explanation of the whole process. She deserves a raise!

Returned Clean

My Experience - 5.0/5.0 -

My vehicle looks amazing. Great work!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0 -

Jobs not completed yet so hard to say

Repair Quality - 1.5/5.0 -

Doors need realigned, cowl grill needs replaced, window molding is loose and so is both of the f150 decals. We will be seeing you soon.

Customer Service - 3.5/5.0 -

Job isn't complete yet, so we will see

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were fast and kept me up to date on the progress

Customer Service - 5.0/5.0 -

Were continually sending updates and had a positive attitude

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The repair looks great and was completed in very timely manner!!! I am greatly appreciative!! Looks better than ever and love that it was cleaned up!!! You are all great!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Bad experience and I DON’T recommend it.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job. Repairs look great. Staff is very polite and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

I didn’t think the wheel needed to be replaced

Customer Service - 4.0/5.0 -

I disagreed on some of the parts they said were damaged , that wasn’t in my opinion, the people were nice But did a good job.they said the passenger door needed to get be replaced , I asked if it could just be repaired & he said he didn’t think so . But they were able to repair it & just paint it, but my final estimate was higher. I didn’t think the wheel needed to be replaced it just a couple paint spots ,& I removed them with. Mister clean sponge, they weren’t in the metal , but they replaced it anyway. I was happy at the amount of time it took to do the work. They did it a little faster than the projected time on estimate.

My Experience - 5.0/5.0 -

You did an excellent job. Took longer than expected but it was done correctly. Thanks so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job on the repairs

Customer Service - 5.0/5.0 -

The intake process was very efficient and the updates were great. Overall great experience.

Returned Clean

My Experience - 5.0/5.0 -

better than expecting!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.5/5.0