Gerber Collision & Glass - Morrison
Gerber Collision & Glass - Morrison offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks great! Gerber does a great job of communicating.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Communication, Service and final results… Nice to have the vehicle returned with a clean interior!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, speed of service was exceptional, highly recommended.
Customer Service - 5.0/5.0 -
Nice folks!
Returned Clean
My Experience - 5.0/5.0 -
Excellent service kept well informed of work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
I have yet to see my vehicle am still in hospital but believe you did a great job as soon as I am released I will definitely let you know
Customer Service - 5.0/5.0 -
Awesome staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The alignment of the fender is off and some bolts are missing from fender wells.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 0.0/5.0 -
The Morrison shop seems much better run now, but my early experience (from Dec. 12-end of January) with prior management and estimator was awful, they misled us as to the actual status of our repair, and then several staff quit, setting back the repair further.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only after calling the shop to inquire about hiring, staffing, backlog, etc.
Repair Quality - 2.5/5.0 -
Unfortunately my repair was during a time of huge personnel change at the shop. Service began as a 1 trying to get a cash quote and accurate damage. The final shop quote took over two weeks. Then it took over two weeks to get a quote once my car was seen and the quote was grossly under estimated. Once I got an appointment my car sat for almost three weeks before someone contacted me to let me know about the personnel changes. HUGE shout out to the regional marketing manager who stepped up and started the repairs. He provided several updates, spoke with myself and the other insurance company involved, stayed extra hours on a Friday night, cleaned my car to make sure I had a better experience. I had my car back within a week once he was running the shop. Laura at the reception desk did an amazing job of trying to keep us all informed and happy along the way.
Customer Service - 2.5/5.0 -
Same comments as before. I hope the second half of my experience is what it continues to be moving forward.
Returned Clean
My Experience - 0.0/5.0 -
It was dropped off Jan 6. Four weeks later I was told it would be done 2/14/25. I called 2/13 to confirm and was told by the new GM it wasn't started. New GM was great.