Gerber Collision & Glass - Morrison

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Body repair looks great

Customer Service - 5.0/5.0 -

I like the text updates

Returned Clean

My Experience - 5.0/5.0 -

I am very impressed with the workmanship! And the communications were excellent keeping me informed about progress. Eric communicated with me often. I couldn’t be more satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with the results and the communications

Customer Service - 5.0/5.0 -

Eric kept me well informed!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Though Gerber stated they would proactively provide updates every Tuesday and Thursday, not once was I proactively updated. Any updates provided were given only as a result of me reaching out to them.

Likely to Recommend - 1.5/5.0 -

Doubt I would recommend anybody

Repair Quality - 2.5/5.0 -

Promised phone call updates were not provided.

Customer Service - 2.5/5.0 -

Promised phone call updates were not provided.

My Experience - 5.0/5.0 -

Everything went well with no problems at all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was kept informed all through the process, which I really appreciated. And my car looked amazing when the job was completed. Very professional service!

Likely to Recommend - 5.0/5.0 -

Very pleased with the whole experience!

Repair Quality - 5.0/5.0 -

They did a totally professional job! Very pleased!

Customer Service - 5.0/5.0 -

They kept me informed every step of the way!

My Experience - 5.0/5.0 -

Eric, Laura, Jeff and the team at Gerber were very communicative and transparent, exactly what I want when getting my car repaired. Excellent job on the repair!

Likely to Recommend - 5.0/5.0 -

Yes definitely

Repair Quality - 5.0/5.0 -

Nice job and car looks great

Customer Service - 5.0/5.0 -

Great communication and kept me updated thru process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work. Store was great at communicating the progress of the repairs. And quality work performed.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You were great to work with and did a great job!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent! Very thorough

Customer Service - 5.0/5.0 -

Great work and they kept me up to date all along the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Wonderful to work with, very communicative, great costumer service!

Likely to Recommend - 5.0/5.0 -

Very happy

Repair Quality - 5.0/5.0 -

So wonderful to work with! Very easy to communicate with and we’re very transparent with us! Very much would go back to them in the future!

Customer Service - 5.0/5.0 -

Amazing!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good work on my vehicle in the estimated time with some extra work on some touch ups.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks amazing! Thanks for the great communication along the way as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The work is great, but when I first went to pick up there was still a dent in the door. Gerber kept the car an extra day and had the dent fixed the following day.

Customer Service - 5.0/5.0 -

Gerber was very communicative throughout the process!