Gerber Collision & Glass - Mt. Juliet

4.9 (3,012reviews)
99%
10975 Lebanon Rd,  Mt. Juliet,  TN  37122
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In operation 85 years, 9 years at this location.

Gerber Collision & Glass - Mt. Juliet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,012)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The communication experience stood out as a major highlight, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the promised date. The friendly, professional, and knowledgeable staff received widespread recognition for making customers feel valued and well-informed. A few customers noted minor concerns such as residual dust or polish after pickup, occasional panel alignment issues, and in rare cases, repairs taking longer than initially estimated - all reflecting direct customer observations rather than systemic issues.
AI-Generated from reviews written in the last 12 months
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"Exceptional customer service and impeccable repair work!"
"Id rate it a 10 — the quality of the repair was excellent. My truck looked even better than before the accident, and everything was ..." Read more
"... questions. My car was ready the day after I brought it in. The repair looked showroom quality. Would definitely go back." Read more
"Gerber is the best I have ever seen for customer service, communication, and quality work! I am completely satisfied."
"It has to go back to be looked at because it has trash in the paint. The quarter glass tint also two spots in it It also has runs in the clear coat. I ..." Read more
"... there both accidents and received great service. All dates of service done in time if not sooner" Read more
"Nice job and completed ahead of schedule! Thanks and I will use them again if ever needed!"
"They were great to work with and the truck was done way before the expected time. Would recommend them to anybody."
"Yes, my car was actually finished before the expected date. And they worked great with my schedule."
"Overall work was excellent. Just took longer than estimated. Cost additional $500 in car rental for longer lead ..." Read more
"... was repaired and replaced. During the repair period communication was excellent with status updates every 2-3 days via text. When phoning in with questions the ..." Read more
"I loved the text message communication. They kept me up to date with regular updates and it also allowed me to ask any follow up questions I had."
"Best body shop ever! Constant communication with updates. Car looks perfect!"
"The communication throughout the process was excellent and the final product was also excellent"
"Fantastic communication before during and after the repair. Quality of workmanship is exceptional!"

Likely to Recommend

Repair Quality

As usual excellent work and an awesome team. We highly recommend Gerber glass and collision in Mt. Juliet

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Total repair cost was right around what the estimate was quoted for. Vehicle was completed in a timely manner and Candy at the front was very helpful and friendly. Great experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They explained the work they were going to perform, listened to my concerns regarding unsatisfactory work I’ve had done previously and delivered a final product that I could find no fault with,

Customer Service

They explained the work they were going to perform, listened to my concerns regarding unsatisfactory work I’ve had done previously and delivered a final product that I could find no fault with,

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a very good job. They informed us with itemized bill of the repair cost and were great about keeping us up to date on how the repairs were going. Also provided great information on how to take care of the car after the repairs.

Customer Service

Each person I talked to was very friendly and professional.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very happy with the result, quality of work is very high!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic staff who were friendly, professional and responsive. Workmanship was OEM quality or perhaps even better. Thank you

Likely to Recommend

Repair Quality

Great team and great workmanship

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Courteous, willing to help, easy process, and receiving the text updates about my car was really nice

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Great communication. Definitely recommend.

Likely to Recommend

Repair Quality

Gerber collision was prompt and professional. The work they did was great and I’m very happy with the repairs and service with all involved.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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