Gerber Collision & Glass - Mt. Juliet
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Mt. Juliet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful customer service, accurate quote, great job and timely delivery. I am 100% satisfied. Thank you for your work. Anne
Likely to Recommend - 4.5/5.0 -
They were really good to get me in before the new year and on my vacation schedule. Office staff very nice.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Wish they had called as soon as they knew the bumper that came in to replace mine was cracked. I was out of town with a rental car and could have stayed longer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
After I picked up my car I was driving down the road, I hit a bump and I heard a loud rubbing sound, upon inspection my side walls on both rear tires are completely destroyed. For whatever reason there is a spot on both left and right of my rear fenders that has been pulled down and has cut into my tires. Honestly I don't even know why someone was messing around in the rear fenders, I hope this can be made right, I'm incredibly disappointed in trusting my vehicle with this company, I hope you can own upto this mistake and repair my fenders back to normal, as far as the tires are concerned I will deal with them myself. Unfortunately I made the mistake in trusting my car with you guys and will no longer be doing business with Gerber collision after my fenders have been put back to how they were when I first delivered the vehicle.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
I was double charged for the work and now I am waiting for a refund check. I don't understand why it couldn't be refunded to my card. My remote starter is not working now. Your people said they didn't disconnect anything, but there is no other explanation. I took my vehicle back to Best Buy and the system had to be reset. There was a dent in the left rear quarter panel. I don't see why the battery needed to be disconnected. If so, why did they tell me nothing was disconnected? Original estimate went up by $100 after the estimator called back and said he forget pinstripimg. $100 Is a big mistake on an $800 repair. Trying to support local business but not too sure now that you have bought them. If you check my info you'll see that I have brought 3 different vehicles to you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied. Very professional My car was completed quickly. The staff was very friendly and kept me updated on the progress of the work as it was being done on my car. Good job.
My Experience - 5.0/5.0 -
Not only were the repairs quick and up to expectation, my car was detailed inside and out. I appreciated that more than you know. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They were negligent and did not follow protocol for replacing wires in my car, resulting in the engine losing power at the slightest bump/gust of wind hitting the wires a certain way. I had to take my car to the dealership three days after I received it from a Gerber Auto and now I am going to have to try and get them to reimburse me for labor Toyota did to fix their mistake, which could have resulted in bodily damage, damage to my car, or my death. Please save your clients from having to go to a company with such an apparent lack of regard for human life.