Gerber Collision & Glass - Muncie
Gerber Collision & Glass - Muncie offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I didn’t like the canned text to update me If you want to text me tell me specifically about my vehicle
Likely to Recommend - 4.0/5.0 -
I would tell them my concern with the text updates
Repair Quality - 4.0/5.0 -
I didn’t like the canned update messages concerning the status of my vehicle I prefer to information specific to my vehicle
Customer Service - 4.0/5.0 -
My only problem is with the canned text concerning the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Paint and dent removal was excellent, however the door seal was installed wrong and the vehicle had to be brought back to gerber for fixing
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to get me in and out within a week. Very professional to work with. I would recommend them to anyone who may need collision repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are professional and were very supportive.
Likely to Recommend - 5.0/5.0 -
I have told everyone who would listen to how amazing they were
Repair Quality - 5.0/5.0 -
Just amazing!! I came back to Muncie from NC due to a family emergency. Someone stole my catalytic converter, and I was at a loss. My insurance company recommended Getber and they did not disappoint! Everyone from the sweet gal in the office to the kind mechanics were very professional, kind and effecient. They worked closely with my insurance company and even expidited the repairs so I could get back home. In my opinion, they are one of if not the BEST in the area, hands down-you will never be disappointed!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No one lifted the rear seats during cleaning / repair. There is still lots of glass in the rear seats and in the cargo area under / behind the rear seats.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Very good job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joe and his team were absolutely wonderful and my car looks amazing! Can’t recommend them enough.
Likely to Recommend - 3.5/5.0 -
Depends if it can get fixed in a timely manner with a rental being offered while I’m waiting on it to get fixed.
Repair Quality - 3.5/5.0 -
It looks like some pieces are not fitting in properly after my car being fixed.
Customer Service - 3.0/5.0 -
The lady at the front desk wouldn’t put my keys in my car like I asked and had me go in and then made me wait while she finished her work before giving me my key.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the professionalism shown by the office staff, the updates I received from the staff as they worked on my car, and the courtesy shown to me by everyone there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job I’m fixed