Gerber Collision & Glass - Newaygo

My Experience - 5.0/5.0 -

Your company was very kind from the beginning to the finish. The work that was required to be performed was very impressive and put a smile on my face. If I ever need to call a collision center it will be there, Gerber Collision & Glass., Newaygo.

My Experience - 5.0/5.0 -

Excellent quality work and reasonable time to complete.

My Experience - 5.0/5.0 -

I felt that the staff at Gerber collision in Newaygo was so concerned about helping me by fixing my car. They explained the items that needed to be done and even gave me an estimate of time it would take. I am very thankful for their help and for the work they’ve done on repairing my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Yes, the customer service I received from the personnel was very helpful. They kept me up-to-date. Their work and results are excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Communication and quality was very good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

First of all it’s not my first time taking my Rams to Gerber collision and hopefully it’s the last time , they have done an awesome job fixing my Rams I really recommend them to any one ,they can do it all , Great Job team Gerber keep up the awesome job , I am very satisfied amd I only can say Thank You Very Much ….

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job fixing up my car, they were also very good about updating you on your car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Good work and appreciated the daily text updates

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber Collision & Glass, in Newaygo, is amazing. They always repair my Subaru with the greatest attention to detail and never miss a thing. The paint job is awesome and matches the original paint perfectly. They also arranged for me to have a loaner car when I dropped it off. I can't say enough good about Gerber Collision & Glass as they are my favorite body shop and always my first choice when I need my Subaru repaired properly. Thank you so much, you're the best!

Likely to Recommend - 5.0/5.0 -

Completely Satisfied!

Repair Quality - 5.0/5.0 -

Completely Satisfied

Customer Service - 5.0/5.0 -

Completely Satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Girls in front office are excellent!

Returned Clean

My Experience - 5.0/5.0 -

Amazing service! Great price and fast service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Done right, less than quoted, and available sooner than expected.

Likely to Recommend - 5.0/5.0 -

Hope you're not needed, but if so ....

Repair Quality - 5.0/5.0 -

Very pleased with the professional job done to our vehicle.

Customer Service - 5.0/5.0 -

Zoe was great to work with.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Unless they seriously turn their place around

Repair Quality - 2.0/5.0 -

Poor communication, and door doesn't deal properly now

Customer Service - 0.5/5.0 -

Poor communication, no one ever knew anything, towards the end, the only person who would speak to me was the manager

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

9 and thats still great.

Repair Quality - 5.0/5.0 -

Looks like my collision never happened, small minute details matter and their tech knows this much.

Customer Service - 4.5/5.0 -

they handled my vehicle well and let me know of any problems they ran into and i really appreciate the straight forward approach rather than running around the bush on any specifics. My new headlight still came in broke ( not their fault ) but they are letting me drive my vehicle while they wait on the new one to come in. Thank you much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did great work. Car looks great and love the staff there

Customer Service - 5.0/5.0 -

Love the staff they are very nice