Gerber Collision & Glass - Newaygo
Gerber Collision & Glass - Newaygo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the service. I would definitely use them again.
My Experience - 5.0/5.0 -
Completed on time, cost less than expected.
My Experience - 5.0/5.0 -
Excellent service! I highly recommend your shop to others!
My Experience - 5.0/5.0 -
Your team is Awesome ! I always have incredible service there. Very hard to find such quality service. It takes a very good staff to up hold such quality and service. Will always recommend you and your staff. Defiantly a future customer .
My Experience - 5.0/5.0 -
I wish I didn't need it repaired but since I did you did a job!!
My Experience - 5.0/5.0 -
U went above and beyond what I thought was going to be done to my car I very much appreciate all the hard work out into it and I will tell my friends and family about u
My Experience - 0.0/5.0 -
I thought it was pretty expensive.
My Experience - 5.0/5.0 -
Karen and the crew did a great job at making this process as easy as possible.
My Experience - 5.0/5.0 -
They were great! Truck is fantastic. If someone hits me again. I'm going there. I've been telling friends and family about them.
My Experience - 5.0/5.0 -
I know my car is always in good hands when I take it to Gerber Collision they do an excellent job. Thanks again for getting my car fixed in such a short time. You all ROCK! Thanks again Mike & Karen.
My Experience - 5.0/5.0 -
Love my clean car. Thank you.
My Experience - 5.0/5.0 -
I was so impressed with Gerber's service!! I will definitely recommend you to all of my friends.
My Experience - 5.0/5.0 -
Work looked great and very happy with how you kept me up to date on the progress. I am however unhappy that I was not informed in advance that State Farm has you use "used" parts.
My Experience - 5.0/5.0 -
The shop in Newaygo did a good job of keeping me informed about what was going on with my car thank you
My Experience - 0.0/5.0 -
I was told that my car would be fixed in Muskegon. Only to find out it was driven all the way to Newago. A 2 hour round trip. The police and I both agreed that the car was not to be driven. I thought that was placing a woman in my car and let her drive it was reckless decision. If someone hit her in that same spot, she could have been seriously hurt. Also I would have had it fixed next to my dealership that I bought it from instead of adding extra mileage on my car. I also was extremely unhappy with a man in your Muskegon office that said he was the manager and he was not. I believe he said his name was Alex. However, everyone that I spoke with (except Alex) was very personable and professional. My car looks great and it looks like you buffed as if it was you. I found the real manager Mike was excellent. The loaner car was clean inside, unlike mine. For that I am sorry. I will tell anyone that asks me that your work is excellent. I think that when Mike reads this, he will make the changes. He portrayed a honest, hard working man. The reason I am sending this late at night is because I have been a manger with 100 employees and if people don't provide feedback, business can begin to drop without any reason why. I hope Karen mentions that I drove to meet her closer to her than me because I had been ill the day before and I thought it was only decent to help her after she had been so courteous. So there is my novel and I believe Mike will make a few changes. Thank you for how great my car looks and would if needed use your service again. Sincerely Tammy
Likely to Recommend - 5.0/5.0 -
Will use again in the future
Repair Quality - 5.0/5.0 -
Very helpfull
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I talked to was exceptionally nice & went out of there way to make sure I understood what was going to happen, offered additional advice with the car rental experience. I had a couple other issues with my vehicle besides from the auto accident & the team went above & beyond to help me get additional estimates. The repair work done also was great. I can't tell I was in an accident thanks guys!