Gerber Collision & Glass - Newaygo

4.6 (2,962reviews)
93%
8479 Mason Dr,  Newaygo,  MI  49337

Gerber Collision & Glass - Newaygo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,962)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy and fast! Car looks great outside and inside!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always professional and the car looks and drives great

Likely to Recommend

Always say to people to go there for repairs

Repair Quality

Kept me informed everyday and the car looks great

Customer Service

Always kept me informed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick work, even if it did take a long time to get the part

Customer Service

Everyone was fine, great to deal with

My Experience

Likely to Recommend

Yes l would

Repair Quality

My car was done on time and was done right, thank you

Customer Service

My car was done on time and was done right, thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Employee's were very professional, extremely courteous and strong listeners. When the insurance adjuster dropped the ball on car rental Gerber stepped up and assured it was handled. Quality work all around My truck looks awesome and workmanship was perfect.

Likely to Recommend

Repair Quality

Perfect

Customer Service

Awesome work, very courteous and helpful. Answered all my questions, handled car rental through insurance and completed the work inside of their estimated time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I don't know how anyone else could have done better.

Repair Quality

Looked better than before the accident.

Customer Service

Kept us informed, was friendly and courteous, and made us feel our claim was important to them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The original fix looks good, but there was a wind noise in the door. After Gerber had the car back to fix the wind noise (nearly a month without a rental) they gave it back and said the noise was fixed. The noise is not fixed. Unfortunately we will be bringing it back in. I’m also looking into whether insurance will let us bring it elsewhere.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The shop kept us updated on progress. The feedback was comforting.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Loved the communication and service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was satisfied with the repairs. It would be nice if you had a loaner car since my parts were back order and it was a week over what was originally planned.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

you guys are the best you get a 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes we are satisfied with the work done

Likely to Recommend

Repair Quality

Customer Service