Gerber Collision & Glass - Normal
Gerber Collision & Glass - Normal offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Looks like it did before the accident!
Customer Service - 5.0/5.0 -
Great service! Karen, at the front desk, did a wonderful job!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I think it took too long and when I came to pick it up it still wasn't fixed. I turned my car on and the window rolled down and I couldn't get it to roll back up.
Customer Service - 5.0/5.0 -
Even though my car didn't get fixed in the time frame we thought. They were very helpful and informative when something did go wrong within the repair process.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took an entire month to get my car back! I had no idea that it was going to take so long.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I did not realize that it would take a whole month to fix
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I had a part ordered and never received a call when it came in.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The tail lights are not working and needs to be fixed ASAP. I picked the vehicle up Saturday in the daytime and then not driven again until today.
My Experience - 5.0/5.0 -
I love this office and the staff are outstanding and made me feel cared about during a recent car accident. I would have been without a car for work without them. I'll refer everyone I know. And will become a loyal customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As a person who has spent 20 yrs in the auotomobile business, I can say I have never seen better quality work. You did s terrific job & I will recommend you to everyone I know. Dale Elder
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Should have been higher as everyone was great but 9 of 12 clips for the headliner (I requested headliner be left down for a project I wanted to do) were either lost or broken and I was not made aware of that. This caused me to have a last minute scramble to try and find/buy replacements. This delayed the completion of my project by two days and required a 2.5 hr round trip to pick up the new clips. Pretty frustrating! Otherwise everyone was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision was a pleasure to deal with!